At a Glance
- Tasks: Manage customer accounts and oversee order processing in a fast-paced environment.
- Company: Join a successful international business with a focus on household brands.
- Benefits: Competitive hourly rate, hybrid working, and a supportive team culture.
- Other info: Opportunity for career growth and development in a collaborative environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer operations or supply chain, strong Excel skills required.
We are exclusively recruiting for an Operations Co-ordinator to join a highly successful international business who deal with multiple household brands and products, many shipped into the UK but also working with British home brands and specifically working in their Milton Keynes head offices. This position is being recruited on an initial temporary basis and is expected to last for a minimum of 5 months, with the possibility of extending depending on business requirements. The successful candidate will ideally be available to start during the week commencing 6th July.
This is a fantastic opportunity for somebody with previous customer operations, wholesale, supply chain or sales support experience who enjoys building relationships, managing multiple priorities and working within a fast-paced environment. My client is looking for somebody who is highly organised, proactive and capable of managing orders, stakeholders and timelines whilst maintaining exceptional levels of customer service.
Within this role you will become an integral member of the Customer Operations team, supporting wholesale partners across the UK, Europe and internationally. You will be responsible for managing customer accounts, overseeing order books, supporting international sales activity and ensuring orders are processed and delivered efficiently. An ideal position for someone who enjoys working cross-functionally, problem solving and building strong relationships with both internal stakeholders and external customers.
Please note - to be considered for this role you must have previous experience within a customer operations, wholesale operations, supply chain or sales support environment. Experience working with wholesale order management and strong Excel skills will be ideal and previous SAP experience would be highly advantageous. This role is based in Milton Keynes and offers hybrid working, with a combination of office and home working. Core working hours are Monday-Friday, 9AM-5PM with a 30-minute lunch break, totalling a 37.5-hour working week. This role is paying the hourly equivalent of a £30,000 annual salary - This would be £15.60 per hour.
What to expect day-to-day:
- Manage UK, European and international wholesale accounts, ensuring orders are processed accurately and within agreed timescales.
- Issue order confirmations, manage stock allocation and support fulfilment activity across key customer accounts.
- Oversee wholesale order books, proactively identifying and resolving issues such as credit holds, delayed orders, cancellations and unmet demand.
- Work closely with internal sales, logistics and international teams to ensure orders are released and dispatched successfully.
- Support the International Sales Manager with operational and administrative activities across a range of global accounts.
- Ensure customer routing guides, vendor compliance requirements and documentation are completed accurately.
- Produce weekly reporting for key and strategic accounts, highlighting updates and potential escalation points.
- Attend regular order review meetings and provide updates on account performance and operational activity.
- Build strong working relationships with customers and internal stakeholders to ensure the highest levels of customer satisfaction are maintained.
- Manage competing priorities and timelines, ensuring all key deadlines are achieved.
- Continuously look for opportunities to improve processes and drive operational efficiencies.
What do we need from you:
- Previous experience within customer operations, wholesale operations, supply chain, order management or a similar role.
- Experience managing customer orders, order books and stakeholder relationships within a fast-paced environment will be highly beneficial.
- Previous experience using SAP is highly desirable.
- Strong Microsoft Excel skills alongside confidence using multiple systems simultaneously.
- Exceptional communication and relationship-building skills are going to be essential for this position.
- The ability to prioritise a busy workload whilst maintaining excellent attention to detail.
- A proactive and positive approach, with the confidence to identify issues and take ownership of resolving them.
If you believe you are the ideal candidate for this Operations Co-ordinator role, or if you wish to learn more about the opportunity, please do not hesitate to reach out or submit your CV application.
Operations Co-ordinator in Milton Keynes employer: Think Specialist Recruitment
Join a dynamic and thriving international business in Milton Keynes as an Operations Co-ordinator, where you will be part of a supportive and collaborative work culture that values employee growth and development. With hybrid working options and a focus on maintaining exceptional customer service, this role offers a unique opportunity to engage with multiple household brands while enhancing your skills in a fast-paced environment. The company is committed to fostering strong relationships and providing a platform for professional advancement, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Think Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Co-ordinator in Milton Keynes
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Operations Co-ordinator in Milton Keynes
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Operations Co-ordinator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Think Specialist Recruitment. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Think Specialist Recruitment
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Think Specialist Recruitment and demonstrate your readiness to engage with their systems right away.
