Operations Administrator in Milton Keynes

We are exclusively recruiting for an Operations Administrator to join a highly successful international business who deal with multiple household brands and products, many shipped into the UK but also working with British home brands and specifically working in their Milton Keynes head offices. This position is being recruited on an initial temporary basis, with the successful candidate expected to start during the week commencing 20th July.

This is a fantastic opportunity for somebody with previous administration, customer operations, wholesale support or sales support experience who enjoys working within a fast-paced environment, managing multiple priorities and ensuring operational processes run smoothly. My client is looking for somebody who is highly organised, detail-focused and capable of supporting a busy operational team whilst maintaining exceptional levels of accuracy across multiple systems and processes.

Within this role you will become an integral member of the Customer Operations team, providing administrative support across Wholesale, International Distribution and Marketplace channels. You will be responsible for supporting order processing activities, producing reports, maintaining data accuracy and ensuring key admin tasks are completed efficiently and on time. This is an ideal position for somebody who enjoys working behind the scenes, problem solving, managing data and supporting a wider team to achieve operational excellence.

Please note - to be considered for this role you must have previous experience within an administration, customer operations, order management or similar operational support environment. The main criteria for this role are previous admin experience, strong excel skills and being highly organised.

This role is based in Milton Keynes and offers hybrid working, with a combination of office and home working. Core working hours are Monday-Friday, 9AM-5PM, totalling a 37.5-hour working week. This role is paying the hourly equivalent of a £26,000 annual salary - this would be £13.55 per hour.

What to expect day-to-day:

• Provide administrative support.
• Manage and co-ordinate the creation of product information to be inputted onto the systems.
• Support order processing activities including marketing orders, returns processing, cancellations and credit note administration.
• Manage returns uploads, validation checks and release processes, ensuring all information is accurate and up to date.
• Track customer requirements and support wider order administration activities.
• Support data uploads, system updates, validation checks and data cleansing activities.
• Act as a central point of coordination for operational tasks and updates across the wider Customer Operations team.

What do we need from you:

• Previous experience within administration, customer operations, wholesale support, sales support, order management or a similar role.
• Experience working within a fast-paced operational environment where accuracy and attention to detail are essential.
• Strong Microsoft Excel skills alongside confidence using multiple systems simultaneously.
• Previous SAP experience isn't a requirement but would be a huge advantage.
• Exceptional organisational skills with the ability to effectively prioritise a busy and varied workload.
• Strong communication and interpersonal skills with the ability to work collaboratively across multiple teams.
• A proactive and positive approach, with the confidence to identify issues and take ownership of resolving them.
• Excellent attention to detail and strong data entry skills.
• The ability to adapt quickly, multitask and remain organised within a fast-moving environment.

If you believe you are the ideal candidate for this Operations Administrator role, or if you wish to learn more about the opportunity, please do not hesitate to reach out or submit your CV application.