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- Tasks: Manage orders and stock using SAP, ensuring timely processing and excellent customer experience.
- Company: Join a leading international company known for its strong market presence.
- Benefits: Enjoy a competitive salary, bonuses, pension, and private health insurance.
- Why this job: Be part of a dynamic team that values your contributions and offers growth opportunities.
- Qualifications: Experience with SAP and strong customer service skills are essential.
- Other info: Hybrid work options available after training; core hours are Monday to Friday, 8:30 am â 5 pm.
The predicted salary is between 35000 - 35000 ÂŁ per year.
Think Specialist Recruitment are delighted to be working with a large, wellârespected international company that is a market leader in its field. Our client is currently looking to recruit an Order Management and Stock Coordinator to join their busy, fastâpaced orders department. To be considered for this role, the candidate will need to have strong experience using SAP in a previous role.
This position is a critical role within the client's team where you will support their customers to ensure orders are processed in a timely manner and that the customer experience is seamless throughout. You will work in close collaboration with the sales team and service department.
You will be responsible for dealing with key account handling duties, demonstrating an ability to manage highâvalue relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset, with experience in stock control through SAP to ensure smooth logistics and product availability.
This is a fully officeâbased role to start, but after training and probation you will have the opportunity to work on a hybrid basis. Core hours for this role are Monday to Friday, 8:30 am â 5 pm.
The client is offering a starting salary of up to ÂŁ35,000, along with an attractive package of company perks including an annual bonus, departmentâbased bonus, substantial company pension and private health insurance.
Duties- Prepare quotations and process orders through SAP accurately and in a timely manner
- Coordinate deliveries with distributors
- Maintain customer data in SAP according to guidelines
- Ensure all order updates are entered into the database
- Record all delivery data following each order
- Manage order book and deliveries to reflect customer requirements
- Keep track of all UK deliveries
- Liaise with warehouse to ensure delivery instructions are communicated
- Book site surveys and arrange installations where required
- Handle all inbound customer service calls in a timely manner
- Oversee all return shipments
- Proven experience managing highâvolume, businessâcritical key accounts within demanding environments
- Strong experience in sales administration and customer service is a must
- Advanced working knowledge of SAP is a must, with experience using it for order entry, availability checks, delivery tracking, and invoicing
- Proactive, enthusiastic, and openâminded individual who can demonstrate a positive mindset when problem solving
- Understanding of stock control principles, backorders, and product lead times
- Exposure to order lifecycle management, from quotation through to delivery and afterâsales support
- Able to work independently and follow through on responsibilities
- Strong team player, helpful, empathetic, and able to maintain a balanced approach
- Resilient under pressure and able to handle confrontation politely and wellâmannered
- Resultsâdriven individual who can manage multiple tasks at any given time
- Skilled in identifying solutions and solving problems to ensure a happy customer experience
- Detailâoriented, especially with order processing, pricing, and agreements
- Proactive and confident communicator
- Strong written communication skills; able to convey information concisely, structured, and professionally
Order Management and Stock Coordinator in London employer: Think Specialist Recruitment
Contact Detail:
Think Specialist Recruitment Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Order Management and Stock Coordinator in London
â¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Order Management and Stock Coordinator role. You never know who might have a lead or can put in a good word for you!
â¨Tip Number 2
Prepare for interviews by practising common questions related to SAP and order management. We recommend doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll shine when it counts!
â¨Tip Number 3
Showcase your skills! If you've got experience with SAP, make sure to highlight specific examples of how you've used it in past roles. This will help you stand out as the ideal candidate for the Order Management and Stock Coordinator position.
â¨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community, so make sure to let us know you're interested in this exciting opportunity!
We think you need these skills to ace Order Management and Stock Coordinator in London
Some tips for your application đŤĄ
Show Off Your SAP Skills: Make sure to highlight your experience with SAP in your application. We want to see how you've used it for order entry, delivery tracking, and all that good stuff. The more specific you are, the better!
Tailor Your Application: Donât just send a generic CV! Tailor your application to reflect the key responsibilities and requirements mentioned in the job description. We love seeing candidates who take the time to connect their experience with what weâre looking for.
Be Professional Yet Personable: While we appreciate professionalism, we also value a friendly approach. Use a tone that reflects your personality but keeps it professional. Show us you can communicate effectively, just like you would with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates. Plus, itâs super easy!
How to prepare for a job interview at Think Specialist Recruitment
â¨Master SAP Before the Interview
Since strong experience with SAP is a must for this role, make sure you brush up on your skills. Familiarise yourself with order entry, availability checks, and delivery tracking. If you can demonstrate your proficiency during the interview, itâll show youâre ready to hit the ground running.
â¨Know Your Order Management Basics
Understanding stock control principles and the order lifecycle is crucial. Be prepared to discuss how you've managed high-volume accounts in the past. Share specific examples of how youâve ensured timely order processing and customer satisfaction.
â¨Showcase Your Customer Service Skills
This role involves liaising with customers and handling inbound service calls. Think of scenarios where youâve turned a challenging customer interaction into a positive experience. Highlight your communication skills and your ability to remain calm under pressure.
â¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if itâs the right fit for you.