Junior Transport Planner in Kings Langley

We are exclusively working with a long-standing client based in Hemel Hempstead, an award-winning company within international logistics and transport. We are looking to recruit a Junior Transport Planner to join their team.

We have an amazing junior level role for someone that wants to get into an exciting career within the logistics/transport world. If you are looking for a route into an office-based role that provides full training, leading into a long and stable career that is a bit different from the norm, this is well worth a look!

The key role of the Transport Planners is to organise, plan and manage transport movements, meeting customer requirements within timeframes and budgets. We would be keen to speak with candidates that may have an existing interest in the Transport and Logistics industry.

This is a full-time role, working from Monday to Friday, typically either 8.30 to 17.00 or 9.00 to 17.30. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle.

On offer is a competitive salary (£25,000 - £28,000) plus excellent benefits including:

• 25 days holiday (+ bank holidays)
• Company bonus scheme
• Hybrid working
• Private Health Insurance
• Enhanced Company Pension Scheme
• Employee incentive programme
• Free parking

Key Responsibilities

• Plan and schedule daily international and cross-border road transport operations, optimising routes and resources.
• Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track.
• Monitor vehicle movements to ensure smooth, efficient transport flows.
• Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule.
• Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system.
• Manage queries with a focus on prompt resolution to ensure consistently high service quality.
• Maintain high service standards by managing transport processes with precision and attention to detail.

What We’re Looking For

• This is a Junior role. Previous work experience in an office environment would be desirable, but not a requirement.
• Any interest to work in the logistics/transport industry would be a huge bonus!
• Mature personality and confident with excellent interpersonal skills - must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution-oriented approach.
• Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations.
• Friendly, open-minded, and professional individual. Able to foster good relationships with colleagues, hauliers, customers, and management is essential.
• High energy and results-oriented, able to tackle problems involving variables in non-standardised situations.
• Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight.
• Able to work under pressure - the logistics industry is fast-paced, and the candidate must handle high-pressure situations, particularly during peak seasons, while maintaining a structured and solution-driven mindset.
• Ability to handle multiple tasks and manage competing priorities effectively.
• Quick learner - must be able to quickly understand our Transport Management System and company processes.
• Excellent communication skills and professional manners - as the role involves frequent interaction with management, customers, and hauliers.
• Proficient in MS Office - experience with Teams, Outlook, Word, Excel, and Office 365 is required.
• Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role.