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- Tasks: Manage high-value customer accounts and lead a small Credit Control team.
- Company: Join a global leader in finance with a supportive culture.
- Benefits: Hybrid working, ownership of your role, and a collaborative environment.
- Why this job: Step into a senior role where you can mentor others and make a real impact.
- Qualifications: 3-5+ years in Credit Control and experience with complex accounts.
- Other info: Great opportunity for career growth and continuous improvement.
The predicted salary is between 35000 - 45000 £ per year.
Think Accountancy & Finance are proud to be partnering with a global business, a leader in their field, to recruit a Senior Credit Controller. You would be joining an established Accounts Receivable function, so we are looking for someone who can take ownership of a high-value ledger while also supporting and guiding a small team. This is a fantastic opportunity for someone who enjoys being hands-on but is also ready to step into a senior, influential position within a collaborative and high-performing finance team.
The role:
- Managing a portfolio of key customer accounts, ensuring strong cash collection and reduced aged debt, while acting as a go-to person within the team.
- Supporting the day-to-day running of a small Credit Control team, helping to mentor and guide best practice.
- Managing high-value and complex customer accounts.
- Driving cash collection and reducing aged debt.
- Handling escalated queries and resolving disputes efficiently.
- Reviewing credit limits and assessing customer risk.
- Producing debtor reports, ageing analysis and supporting cashflow forecasting.
- Identifying trends and suggesting process improvements.
- Supporting and mentoring junior team members.
- Working closely with internal teams (Sales, Billing, Customer Service) to resolve issues.
This is a role where you can genuinely add value, both operationally and from a leadership perspective.
What we are looking for:
- 3 to 5+ years' experience within Credit Control.
- Experience managing complex or high-value accounts.
- Confident handling escalations and difficult conversations.
- Strong Excel and systems experience.
- Highly organised with strong attention to detail.
- Ideally some experience supporting or mentoring others.
- A proactive, solutions-focused mindset.
- A CICM qualification (or working towards) would be a bonus, but not essential.
Why this role?
- Proven, supportive team.
- The opportunity to take ownership of your day-to-day.
- Hybrid working and a great working culture.
- A business that values collaboration and continuous improvement.
If you're looking for that next step where you can take more ownership, mentor others, and be part of a business that genuinely invests in its people, this could be a great move.
For more information or a confidential chat, please contact Casey Bennett at Think Accountancy & Finance.
Senior Credit Controller in Hemel Hempstead employer: Think Specialist Recruitment
Contact Detail:
Think Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with high-value accounts and cash collection strategies. We want to see how you can add value!
✨Tip Number 3
Prepare for those tricky questions! Brush up on how you handle escalated queries and difficult conversations. We know these situations can be tough, but showing your proactive mindset will impress any hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our collaborative team.
We think you need these skills to ace Senior Credit Controller in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience with high-value accounts and any leadership roles you've had. We want to see how you can add value to our team!
Showcase Your Skills: Don’t forget to showcase your Excel skills and any systems experience you have. Mention specific tools or software you've used in your previous roles. This will help us see how you fit into our collaborative finance team.
Be Clear and Concise: When writing your application, be clear and concise. Use bullet points for key achievements and responsibilities. We appreciate straightforward communication, especially when it comes to handling escalated queries!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Think Specialist Recruitment
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with high-value accounts, so brush up on your financial metrics. Be prepared to discuss your experience with cash collection, aged debt reduction, and how you've managed complex customer accounts in the past.
✨Showcase Your Leadership Skills
Since this role involves mentoring a small team, think of examples where you've guided others or improved processes. Highlight your ability to support junior team members and how you’ve fostered a collaborative environment in previous roles.
✨Prepare for Tough Conversations
Handling escalated queries and disputes is part of the job. Think about challenging situations you've faced and how you resolved them. Practise articulating your approach to difficult conversations, focusing on your solutions-oriented mindset.
✨Excel at Excel
Strong Excel skills are a must for this position. Be ready to discuss specific functions or analyses you've performed in the past. If you have any examples of reports or dashboards you've created, bring those along to demonstrate your proficiency.