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- Tasks: Join our team as a Customer Order Processor, handling customer orders and ensuring smooth transactions.
- Company: Be part of a renowned global tech company known for life-changing services across various industries.
- Benefits: Enjoy hybrid work options, free parking, and a competitive salary with annual bonuses.
- Why this job: This role offers a chance to build relationships and enhance your customer service skills in a dynamic environment.
- Qualifications: Customer service or order processing experience is essential; familiarity with order management systems is a plus.
- Other info: We're hiring quickly, so apply now to take the next step in your career!
We are recruiting for a fascinating global technology company that provide a range of services to several industries, looking for a Customer Order Processor to join their team. This company are renowned in their industry for the work they do and the fascinating and sometimes life changing services they provide. Within this role, you would be heavily involved in everything administrative in relation to customer orders, working closely with the order management system and helping customers/accounts move through the order process, providing the best level of customer service along the way. In this role you have the option to work on a hybrid pattern if you prefer, 3 days working in the trendy and modern new offices in Hemel Hempstead (free parking on site) and 2 days remote based work available. This role will be paying a salary between £27,000 to £28,500 plus annual bonus, this is a full-time role, 8.30am to 5pm and Monday to Friday. Ideally to be considered for this role you will need to have some form of customer services and/or order processing/order management experience and you will NEED to be able to easily have weekly access to the Maylands Industrial Estate area of Hemel Hempstead. Duties: Working closely with the Order Management Team to acquire the skills and knowledge required to become an integral part of this expanding team. Building strong relationships with customers through the processing of their orders. Managing transactions, shipments and timely deliveries and responding in a timely fashion to all requests. Maintaining excellent procedures and documenting in detail. Communicating with internal colleagues across departments to ensure smooth processing and completion of orders and upgrades/renewals. Support on the processing of all orders relevant to the Customer Service Department. Follow through orders to ensure timely dispatch, resolving any delivery queries that may arise. Ensuring all orders are processed and completed in a timely fashion and followed through.Candidate requirements: Experience using any order management system, SAP, Oracle or so on would be useful. Customer Service/Order Processing/Sales Admin experience to some degree is essential. Excel skills and previous usage is highly desired. Customer focused and enthusiastic. Experience of working in a fast-paced environment. Ability to multi-task and prioritise. Excellent communication skills. Ability to work under pressure.We are actively recruiting for this role and looking to book interviews asap, so apply now! Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Customer Order Processor employer: Think Specialist Recruitment
Contact Detail:
Think Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Order Processor
✨Tip Number 1
Familiarize yourself with common order management systems like SAP or Oracle. If you have experience with these platforms, be ready to discuss specific examples of how you've used them in previous roles.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to build strong relationships with customers.
✨Tip Number 3
Practice your Excel skills before the interview. Being able to showcase your proficiency in managing data and creating reports can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle pressure and prioritize tasks in a fast-paced environment. Share specific instances where you successfully managed multiple orders or deadlines.
We think you need these skills to ace Customer Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and order processing. Use keywords from the job description, such as 'order management system' and 'customer focused', to catch the recruiter's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage orders and provide excellent customer service.
Highlight Relevant Skills: In your application, emphasize skills like Excel proficiency, communication abilities, and experience in fast-paced environments. These are crucial for the Customer Order Processor role.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing regarding the application process. This could include submitting documents in a particular format or answering specific questions.
How to prepare for a job interview at Think Specialist Recruitment
✨Show Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Familiarize Yourself with Order Management Systems
If you have experience with order management systems like SAP or Oracle, make sure to mention it. If not, do some research on these systems and be ready to discuss how you would adapt to using them in this role.
✨Demonstrate Your Multi-tasking Abilities
This position requires the ability to manage multiple tasks simultaneously. Prepare examples from your past work where you successfully juggled various responsibilities while maintaining high-quality service.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, as you may need to explain complex processes or resolve queries during the interview.
