At a Glance
- Tasks: Support customers and teams to ensure compliance inspections and improvement works are completed.
- Company: Prestigious Birmingham-based housing association focused on customer safety.
- Benefits: £18 per hour, 37 hours a week, for 3 months of work.
- Other info: Opportunity for continuous improvement and potential career growth.
- Why this job: Make a real difference in people's lives while enhancing your communication skills.
- Qualifications: Customer-facing experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business.
You will receive:
- £18 P/H
- 3 months worth of work (covering long term sickness)
- 37 hours a week
The successful candidate will be responsible for:
- Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes
- Managing complaints and finding resolutions working with customers and contractors
- Putting into actions lessons learnt from previous feedback to ensure continuous improvement
You will need:
- Experience in a customer facing role with strong face to face and telephone skills
- You must have your own vehicle and be willing to travel daily around Birmingham, Coventry and Worcester
- Data Entry
- Social Housing experience (desirable but not essential)
- Compliance and building safety experience (desirable but not essential)
If you are looking to take the leap into a new and exciting role, get in touch!
Compliance Tenant Liaison Officer in West Bromwich employer: Think Recruitment
Join a prestigious Birmingham-based housing association that prioritises employee growth and community impact. With a strong commitment to providing exceptional service, our work culture fosters collaboration and continuous improvement, ensuring you have the support needed to thrive in your role as a Compliance Tenant Liaison Officer. Enjoy competitive pay, a supportive environment, and the opportunity to make a meaningful difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Tenant Liaison Officer in West Bromwich
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Think Recruitment when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Think Recruitment!
We think you need these skills to ace Compliance Tenant Liaison Officer in West Bromwich
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Compliance Tenant Liaison Officer, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Think Recruitment. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Think Recruitment
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Think Recruitment.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Think Recruitment in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Think Recruitment.
