At a Glance
- Tasks: Lead a dynamic Scheduling Team to optimise resources and deliver top-notch service.
- Company: Join a leading property services contractor with a focus on innovation.
- Benefits: Earn up to £38,000 plus bonuses, pension, and 25 days holiday.
- Other info: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in scheduling or resource coordination is essential.
Location: Stratford, London
Salary: Up to £38,000 + Performance Bonus + Benefits
Think Construction are recruiting on behalf of a leading property services contractor for a Repairs Scheduling Manager. The Repairs Scheduling Manager will lead and manage a centralised Scheduling Team operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand.
Responsibilities:
- Lead and manage a centralised Scheduling Team supporting multiple contracts.
- Plan and allocate operational resources, including operatives and subcontractors, to maximise productivity and first-time fix.
- Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements.
- Act as an escalation point for complex scheduling issues, service failures and resident complaints.
- Monitor performance against KPIs, resource utilisation and service levels.
- Drive continuous improvement in scheduling processes, systems and ways of working.
- Implement escalation and contingency processes during peak demand or operational disruption.
- Support the embedding of the centralised scheduling model across contracts.
- Coach and develop schedulers to maintain consistent standards and performance.
About You:
- Experience managing a scheduling, planning or resource coordination function.
- Experience within social housing repairs, maintenance, facilities management or field service environments.
- Understanding of reactive repairs and maintenance operations.
- Experience using scheduling, workforce planning or job management systems.
- Experience managing or supervising scheduling teams.
- Strong IT skills, including Microsoft Office and Office 365.
Benefits:
- Salary up to £38,000 depending on experience.
- Performance-related bonus.
- Pension scheme.
- Life assurance.
- 24/7 GP referral and wellbeing support service.
- 1 paid volunteer day per year.
- £2,000 refer-a-friend bonus after the referee passes probation.
- 25 days holiday plus bank holidays.
- Employee discounts, perks and wellbeing support.
If you're interested in this opportunity, please apply today or contact Megan Brodrick at Think Recruitment for a confidential discussion and further details.
Scheduling Manager in Stratford employer: Think Recruitment
Think Construction is an exceptional employer, offering a dynamic work environment in Stratford, London, where you can lead a dedicated Scheduling Team and make a tangible impact on service delivery. With a strong focus on employee development, competitive salary packages, and a range of benefits including performance bonuses and wellbeing support, we foster a culture of continuous improvement and collaboration. Join us to be part of a forward-thinking company that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Manager in Stratford
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and property services sectors. Let them know you're on the lookout for a Scheduling Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their scheduling processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling complex scheduling issues. We all know that confidence is key, so rehearse until you feel like a Scheduling Manager superstar!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Scheduling Manager in Stratford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Scheduling Manager role. Highlight your experience in managing scheduling teams and any relevant skills that match the job description. We want to see how you can bring value to our centralised Scheduling Team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed scheduling or resource coordination in the past. We love a good story!
Show Off Your IT Skills:Since strong IT skills are essential for this role, make sure to mention your proficiency with Microsoft Office and any scheduling systems you've used. We want to know how tech-savvy you are and how you can leverage these tools to improve our processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Think Recruitment
✨Know Your Scheduling Systems
Make sure you’re familiar with the scheduling, workforce planning, or job management systems mentioned in the job description. Brush up on how these tools can optimise resource allocation and improve service delivery. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Demonstrate Leadership Skills
As a Repairs Scheduling Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your coaching and development strategies to show you can maintain consistent standards and performance across contracts.
✨Understand the Industry
Familiarise yourself with the social housing repairs and maintenance sector. Be ready to discuss the challenges faced in this field and how you can contribute to overcoming them. Showing that you understand the operational demands will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about how you would handle complex scheduling issues or service failures. Think through potential scenarios and how you would respond, particularly in terms of escalation processes and maintaining service levels. This will demonstrate your problem-solving skills and readiness for the role.
