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- Tasks: Engage with tenants, collect and deliver documents, and keep customers updated.
- Company: Dynamic recruitment agency focused on social housing projects.
- Benefits: Earn £18 per hour plus mileage covered.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Experience in social housing and as a Tenant Liaison Officer required.
- Other info: Short-term role with potential for future opportunities.
The predicted salary is between 18 - 22 £ per hour.
A recruitment agency is seeking a Customer Liaison Officer for a project in tenanted Social Housing Properties in Stoke for the next 3 months.
Responsibilities include:
- Collecting and delivering documents
- Providing professional communication
- Updating customers on delivery times
Applicants should have experience in social housing and as a Tenant Liaison Officer. The role offers £18 per hour and mileage covered.
Social Housing Customer Liaison Officer - Field & Office employer: Think Recruitment
Contact Detail:
Think Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Housing Customer Liaison Officer - Field & Office
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Liaison Officer roles and practice your responses. We want you to showcase your experience in social housing and how you can communicate effectively with tenants.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s super easy to navigate, and you can keep track of your applications all in one place.
We think you need these skills to ace Social Housing Customer Liaison Officer - Field & Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and as a Tenant Liaison Officer. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Keep it professional but let your personality come through.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward communication, so make sure your answers are easy to read and get straight to the point. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Think Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and the specific responsibilities of a Customer Liaison Officer. Familiarise yourself with common issues tenants face and how to address them effectively.
✨Showcase Your Communication Skills
Since this role involves professional communication, prepare examples of how you've successfully communicated with customers in the past. Think about times when you resolved conflicts or provided updates that made a difference.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Practice responding to scenarios where you need to collect or deliver documents, or update customers on delivery times, demonstrating your problem-solving skills.
✨Dress the Part
Even though it’s a field and office role, first impressions matter! Dress smartly to convey professionalism, as you'll be representing the company while interacting with tenants and stakeholders.
