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- Tasks: Supervise a team ensuring high-quality housing repairs and customer satisfaction.
- Company: Reputable Housing Association dedicated to community well-being.
- Benefits: Competitive salary, company vehicle, fuel card, and excellent employee benefits.
- Why this job: Make a real difference in residents' lives by maintaining their homes.
- Qualifications: Experience in repairs supervision and strong construction knowledge required.
- Other info: Permanent role with opportunities for professional growth and development.
The predicted salary is between 42776 - 60000 £ per year.
We are seeking an experienced, customer-focused Repairs Supervisor to support the effective delivery of a high-performing in-house housing repairs and maintenance service. This is a key front-line role, responsible for supervising a multi-disciplined team of trade operatives, contractors, and self-employed operatives, ensuring high standards of workmanship, safety, and customer satisfaction across occupied homes. You will play a vital role in ensuring properties are well maintained and remain places residents are proud to call home.
Location: Hinckley (Covering Coventry, Leicestershire, Hinckley & Northampton)
Postcode: LE10 1QZ
Salary: £42,776 per annum + Company Vehicle & Fuel Card
Hours: 39 hours per week
Contract: Permanent
Closing Date: 31 January 2026
Key Responsibilities
- Supervise trade operatives and subcontractors carrying out responsive repairs in tenanted properties.
- Lead, motivate, and manage team performance to ensure repairs are completed to a high standard, on time, and in line with health & safety requirements.
- Carry out post-inspections to ensure works meet specification and contractual standards.
- Support the efficient delivery of the in-house repairs service, ensuring work is completed to a high standard and within agreed timescales.
- Conduct regular 1:1 meetings and performance reviews, supporting development and maintaining excellent customer service standards.
- Work collaboratively with internal teams to support data-driven service improvements.
- Ensure compliance with Health & Safety legislation, including CDM Regulations.
- Assist with budget management and associated financial administration.
About You
- A relevant qualification in a building-related discipline, site management, or equivalent experience.
- Proven supervisory or team management experience within a repairs and maintenance environment.
- Strong construction knowledge, including Health & Safety legislation and CDM Regulations.
- Experience managing budgets and associated financial processes.
- A professional, customer-focused approach and strong communication skills.
What’s On Offer
- Salary of £42,776 per annum
- Company vehicle and fuel card
- Excellent benefits package including:
- Medicash
- Employee benefits portal with discounts from major brands
- Up to 8% matched pension contribution
How to Apply
For further information or to apply for this role, please contact: Adam Tooley
Repairs Supervisor - Reputable Housing Association employer: Think Recruitment
Contact Detail:
Think Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Supervisor - Reputable Housing Association
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sector. Let them know you're on the lookout for a Repairs Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health and safety regulations and construction standards. Be ready to discuss how you've led teams in the past and how you ensure high-quality workmanship. Show them you're the perfect fit for maintaining those homes!
✨Tip Number 3
Don’t just apply anywhere; focus on reputable housing associations like the one we're hiring for! Check out our website for openings and tailor your approach to highlight your customer-focused experience and team management skills.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate for the Repairs Supervisor position.
We think you need these skills to ace Repairs Supervisor - Reputable Housing Association
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Supervisor role. Highlight your supervisory experience and any relevant qualifications in building-related disciplines. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about housing repairs and maintenance. Share specific examples of how you've led teams and ensured high standards in previous roles.
Showcase Your Customer Focus: Since this role is all about customer satisfaction, make sure to include examples of how you've gone above and beyond for customers in your application. We love seeing candidates who truly care about the people they serve!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Think Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with health and safety regulations, especially CDM Regulations, as these will be crucial in your role. Being able to discuss specific examples from your past experience will show that you’re not just knowledgeable but also practical.
✨Showcase Your Leadership Skills
As a Repairs Supervisor, you'll need to lead a team effectively. Prepare to share examples of how you've motivated and managed teams in the past. Think about times when you’ve resolved conflicts or improved team performance, as this will demonstrate your ability to lead a multi-disciplined team.
✨Customer Focus is Key
This role is all about ensuring customer satisfaction. Be ready to discuss how you’ve handled customer complaints or feedback in previous roles. Highlight your professional approach and communication skills, as these are essential for maintaining high standards of service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to repairs and maintenance, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
