At a Glance
- Tasks: Lead a team to deliver top-notch housing repairs and maintenance services.
- Company: Join a leading housing provider with a commitment to community.
- Benefits: Competitive salary, excellent benefits, and opportunities for career advancement.
- Other info: Dynamic role with a focus on continuous improvement and team development.
- Why this job: Make a real difference in people's lives through effective housing solutions.
- Qualifications: Experience in operations management and a passion for customer service.
The predicted salary is between 62072 - 62072 £ per year.
Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire.
This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio.
The Role
As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement.
Key Responsibilities
- Lead and develop a team of Area Managers, Schedulers, and Trade Operatives.
- Deliver high-quality responsive repairs, voids, and planned works programmes.
- Ensure services are delivered safely, efficiently, and in line with performance targets.
- Drive customer satisfaction through a right-first-time approach.
- Manage operational budgets and ensure value for money.
- Analyse performance data and implement service improvements.
Repairs Operations Manager employer: Think Recruitment
As a leading housing provider in North Worcestershire, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on professional development, we offer excellent benefits and opportunities for growth, ensuring that our team members are equipped to deliver exceptional housing repairs and maintenance services. Join us to be part of a culture that values accountability, customer satisfaction, and continuous improvement, making a meaningful impact in the community.
