Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch housing management services and ensure tenant satisfaction.
- Company: Reputable Housing Association in the Midlands with a strong community focus.
- Benefits: Competitive hourly rate, flexible working conditions, and a chance to make a difference.
- Why this job: Join a dynamic team and enhance your leadership skills while impacting the community.
- Qualifications: Experience in housing management and a solid understanding of housing legislation.
- Other info: Opportunity for professional growth in a supportive environment.
Temporary ongoing contract - minimum 3-month contract at £35.00 per hour.
Think Recruitment are working in partnership with a well-established and highly regarded Housing Association in the Midlands who are seeking an experienced Housing Services Manager to join their team on a temporary, ongoing basis. This is a key leadership role responsible for the effective delivery of housing management services across a diverse patch, ensuring high standards of tenancy management and customer satisfaction.
Key Responsibilities
- Lead, manage and support a team delivering frontline housing management services
- Oversee tenancy management including rent arrears, ASB, safeguarding and tenancy sustainment
- Ensure compliance with housing legislation and regulatory standards
- Act as a senior point of escalation for complex cases and complaints
- Drive service improvement, performance management, and customer-focused outcomes
About You
- Proven experience in a Housing Services Manager or similar senior housing management role
- Strong knowledge of social housing legislation and best practice
- Experience managing and developing teams within a housing environment
- Confident in dealing with complex tenancy issues and stakeholder management
If you are an experienced Housing Services Manager looking for your next interim opportunity, we would love to hear from you.
Housing Services Manager employer: Think Recruitment
Contact Detail:
Think Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face in housing management. This will help us tailor your responses and show that you're genuinely interested.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to tenancy management and customer satisfaction. We can even do mock interviews together to boost your confidence!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always here to support you throughout the process.
We think you need these skills to ace Housing Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Services Manager role. Highlight your experience in housing management and any relevant achievements that showcase your ability to lead a team and handle complex tenancy issues.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the key responsibilities listed in the job description, like managing rent arrears or driving service improvements.
Showcase Your Knowledge: Demonstrate your understanding of social housing legislation and best practices in your application. This shows us that you’re not just experienced, but also up-to-date with the latest regulations and standards in the housing sector.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Think Recruitment
✨Know Your Housing Legislation
Brush up on your knowledge of social housing legislation and best practices. Be prepared to discuss how you've applied this knowledge in previous roles, especially in managing tenancy issues and ensuring compliance.
✨Showcase Your Leadership Skills
As a Housing Services Manager, you'll be leading a team. Think of specific examples where you've successfully managed and developed teams in the past. Highlight your approach to supporting your team and driving performance.
✨Prepare for Complex Scenarios
Expect questions about handling complex cases and complaints. Prepare detailed examples of how you've navigated challenging situations, focusing on your problem-solving skills and customer-focused outcomes.
✨Demonstrate Service Improvement Initiatives
Be ready to discuss any service improvement initiatives you've led or contributed to. Share measurable outcomes that resulted from your efforts, showcasing your ability to drive change and enhance customer satisfaction.
