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- Tasks: Act as a Customer Liaison Officer, ensuring smooth communication and document delivery.
- Company: Join a dedicated team in the social housing sector.
- Benefits: Earn £18 per hour with mileage covered and ongoing work opportunities.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Experience in social housing and as a TLO/CLO is essential.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 15 - 22 £ per hour.
I'm looking for a Customer Liaison Officer for a project in tenanted Social Housing Properties in Stoke for the next 3 months.
Responsibilities
- Collecting and delivering documents, keys, and small materials between sites and offices
- Acting as a Customer Liaison Officer, providing clear and professional communication
- Updating customers on delivery times, access arrangements, and any changes
Qualifications
- Experience in social housing properties
- Experience as a TLO / CLO
Benefits/Details
- £18 per hour
- Mileage covered
- Ongoing work
Application
If you're interested in this Customer Liaison Officer role, please apply online or email/call (url removed) on (phone number removed).
Customer Liaison Officer / TLO employer: Think Recruitment
Contact Detail:
Think Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Officer / TLO
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for a Customer Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and communication. We recommend role-playing with a friend to get comfortable discussing your experience in social housing properties.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience as a TLO/CLO and how it relates to the responsibilities of the role. Be ready to share specific examples of your past successes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Customer Liaison Officer / TLO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing properties and any relevant roles as a TLO or CLO. We want to see how your background fits the Customer Liaison Officer role, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be clear and professional in your communication, just like we expect you to be with our customers.
Showcase Your Communication Skills: Since this role involves updating customers and providing clear information, make sure your application reflects your strong communication skills. We love candidates who can convey messages effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Think Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing properties. Understand the key challenges and responsibilities that come with being a Customer Liaison Officer. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Communication is Key
Since the role involves clear and professional communication, practice articulating your thoughts. You might be asked how you would handle customer queries or complaints, so think of examples from your past experience where you successfully communicated with clients.
✨Be Ready for Scenario Questions
Prepare for situational questions that may relate to collecting and delivering documents or managing access arrangements. Think about how you would handle delays or changes in delivery times, and be ready to share your thought process.
✨Show Enthusiasm for the Role
Let your passion for helping others shine through. Talk about why you want to work in social housing and how you can contribute positively to the community. A genuine interest can set you apart from other candidates.
