At a Glance
- Tasks: Assist with lettings administration and provide excellent customer service to tenants.
- Company: Join a leading and award-winning housing association in Coventry.
- Benefits: Competitive pay rate, supportive team environment, and potential for extension.
- Other info: Opportunity to work with vulnerable people and develop empathy and organisational skills.
- Why this job: Make a difference in the community while gaining valuable experience in social housing.
- Qualifications: Experience in social housing and strong administrative skills required.
The predicted salary is between 35000 - 39000 € per year.
Fantastic opportunity for a professional Lettings Services Assistant to work with one of the UKs leading and highly reputable housing associations covering the Coventry area. My client, who is an award winning housing association, is looking for an experienced and professional lettings services advisor to assist with delivering lettings administration support and coordination to allow for great customer service to be received by tenants.
Work will include carrying out administrative support by managing communication, organising documents, coordinating schedules, and ensuring smooth day-to-day office operations.
Job Details
- Start Date: ASAP
- Location: Coventry, CV3
- Hours: 37 hours per week Monday - Friday
- Duration: Temporary ongoing (approx. 6 months, could be extended)
- Pay Rate: £17.50-£18.50 per hour umbrella depending on experience.
Requirements:
- Professional, courteous, hardworking and organised
- Knowledge and understanding of housing and welfare benefits
- Experience working within a social housing environment
- Knowledge and understanding of allocations, lettings and void property management
- Experience working with vulnerable people
- Must be able to use Microsoft and other IT based systems
- Empathy and encouragement towards vulnerable people
- Strong administration skills
- Excellent compliance and organisational skills
If you are interested in becoming part of a highly reputable team, please call Laura at Think Property Services.
Lettings Services Assistant in Coventry employer: Think Recruitment
Join one of the UK's leading housing associations as a Lettings Services Assistant in Coventry, where you will be part of a dedicated team committed to providing exceptional customer service to tenants. Our award-winning organisation fosters a supportive work culture that values professionalism and empathy, offering opportunities for personal and professional growth while making a meaningful impact in the community. With competitive pay rates and a focus on employee well-being, this role is perfect for those looking to thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Services Assistant in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, especially those who know about lettings. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to lettings and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work in lettings or administration to interviews. This could be anything from reports to feedback from tenants that highlight your organisational skills and empathy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Lettings Services Assistant in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in lettings and social housing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lettings Services Assistant role. Share specific examples of your past work that relate to the responsibilities mentioned in the job description.
Showcase Your Soft Skills:Since this role involves working with vulnerable people, it’s important to highlight your empathy and communication skills. We want to know how you’ve used these skills in previous roles to provide excellent customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Think Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and welfare benefits. Familiarise yourself with the key aspects of lettings and void property management, as well as the specific needs of vulnerable people. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Showcase Your Empathy
During the interview, be ready to share examples of how you've supported vulnerable individuals in previous roles. Highlight your ability to empathise and encourage them, as this is crucial for a Lettings Services Assistant. Real-life stories can make a big impact!
✨Organisational Skills are Key
Since the role involves a lot of administrative tasks, demonstrate your organisational skills. You could mention specific tools or methods you use to keep things in order, like managing schedules or document organisation. This will reassure them that you can handle the day-to-day operations smoothly.
✨Be Tech-Savvy
Make sure you're comfortable with Microsoft and other IT systems relevant to the job. If you have experience with specific software used in social housing, mention it! Showing that you're tech-savvy will give you an edge over other candidates.
