At a Glance
- Tasks: Be the go-to person for residents, solving problems and ensuring top-notch support.
- Company: Join an award-winning Local Authority team in the vibrant Jewellery Quarter.
- Benefits: Earn £21 per hour with full-time hours and potential for permanent placement.
- Other info: Enjoy nationwide travel and a chance to grow in a dynamic environment.
- Why this job: Make a real difference in people's lives while building strong community relationships.
- Qualifications: Experience in social or supported housing and strong communication skills required.
The predicted salary is between 21 - 21 £ per hour.
Hi Sam, Please see below as discussed: £21 per hour| Full-time | Temp to Perm | Nationwide Travel Were working with a Local Authority who are looking for a Tenant Liaison Officer to join their award-winning team in the Jewellery Quarter.
This is a really exciting opportunity for someone with experience in social or supported housing who enjoys working with residents, solving problems and making sure people receive the right support.
Youll be the link between residents, Managing Agents and other stakeholders, helping to ensure issues are dealt with quickly and services are delivered to a high standard.
The role Act as a key point of contact for residents, handling enquiries and complaints.
Build positive relationships with residents and service providers.
Liaise with Managing Agents to resolve issues and improve resident experience.
Visit properties and services nationwide when required.
Follow up concerns and make sure actions are completed.
Maintain accurate resident and service records.
Audit support notes, risk assessments and tenant documentation.
Identify concerns and escalate where appropriate.
Support resident engagement, communications and staff training.
What we're looking for You'll ideally have experience as a Tenant Liaison Officer, Housing Officer, Resident Liaison Officer or within social/supported housing.
Youll need to be confident dealing with people, including difficult or sensitive situations, and be organised enough to manage your own workload and follow things through.
Full UK driving licence and willingness to travel nationwide required.
Are you looking for your next move in housing and want a role where you can genuinely make a difference?
Then feel free to send over your CV.
If you would like to discuss further then please contact 0121 274 5610 and ask for Dan.
TPBN1_UKTJ
Tenant Liaison Officer employer: Think PS
Think PS is an excellent employer that values its employees by offering a competitive salary and a supportive work environment in Spennymoor, County Durham. With a focus on employee growth and development, the company fosters a collaborative culture where diverse skills are appreciated, making it an ideal place for tradespeople looking to advance their careers while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Think PS.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Think PS!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Think PS, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Think PS or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Think PS:Before hitting send, make sure to tailor your application specifically to Think PS! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Think PS
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
