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- Tasks: Conduct property surveys, diagnose faults, and manage repairs for quality homes.
- Company: Reputable housing association dedicated to exceptional customer service.
- Benefits: Competitive salary, car allowance, 25 days holiday, and professional development.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Make a real difference in housing while ensuring safety and compliance.
- Qualifications: HNC/HND in Building Studies or relevant experience with strong diagnostic skills.
The predicted salary is between 47332 - 47332 £ per year.
A Reputable Housing Association is looking for a Technical Maintenance Surveyor in the Stoke/Newcastle under Lyme Region.
Salary: £47,332.80 depending upon experience. Competitive + £2,140.80 car allowance or small van provided.
Hours: 37 per week. Contract: Permanent, full-time.
Join a reputable housing association committed to delivering quality homes and exceptional customer service. We're looking for an experienced Technical Maintenance Surveyor to play a key role in ensuring safe, well-maintained, and compliant homes across our housing stock. You'll conduct surveys, diagnose complex faults, manage repairs, and oversee contractor performance all while delivering great value and customer satisfaction.
What you'll be doing:
- Carrying out in-depth property surveys, diagnosing complex faults, and specifying remedial works.
- Undertaking inspections, preparing scopes of work (using Nat Fed 8 rates), and producing diagrams or drawings.
- Managing and monitoring contractor performance, ensuring quality, cost-effectiveness, and timely delivery.
- Conducting pre-termination and void property inspections, scheduling necessary repairs, and identifying any rechargeable works.
- Leading on Damp, Mould & Condensation inspections, providing compliant, practical solutions in line with AWAAB's Law.
- Working collaboratively across departments to drive efficiency and improve repair outcomes.
- Championing customer service excellence, ensuring customers are informed and engaged throughout the repairs process.
- Supporting compliance, health and safety, data protection, and safeguarding requirements across all works.
What we're looking for:
- HNC/HND (or equivalent) in Building Studies, or extensive relevant experience.
- At least 2 years post-qualification experience in a social housing maintenance or surveying environment.
- Experience diagnosing building defects, specifying remedial works, and managing contractors.
- Strong understanding of health and safety, CDM regulations, asbestos management, and statutory compliance.
- Proficiency with NHF Schedule of Rates, Microsoft Office, and housing maintenance IT systems.
- Full, clean UK driving licence.
Skills & Attributes:
- Excellent analytical and diagnostic skills with strong attention to detail.
- Confident communicator able to influence contractors and internal teams.
- Proactive, organised, and able to manage multiple priorities effectively.
- Collaborative team player with a positive, can-do attitude.
- Committed to delivering exceptional customer service and driving continuous improvement.
Benefits:
- 25 days holiday + bank holidays + 3 additional concessionary days.
- Car allowance (£2,140.80 per year) or company van.
- Professional development and training opportunities.
- Flexible working and supportive environment.
If you feel your experience aligns with the role and would like to discuss the role further, feel free to give Adam Tooley a call on 0121 274 5610.
Maintenance Surveyor in Stoke-on-Trent employer: Think PS
Contact Detail:
Think PS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Surveyor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Maintenance Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on short-term projects related to maintenance surveying. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on common questions specific to maintenance surveying. Think about how your experience aligns with the job description and be ready to share examples of your past work that demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and committed to delivering exceptional customer service.
We think you need these skills to ace Maintenance Surveyor in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing maintenance and surveying. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering quality homes and exceptional customer service. We love seeing candidates who can connect their personal values with our mission.
Showcase Your Technical Skills: Since this role involves diagnosing complex faults and managing contractors, make sure to mention your proficiency with NHF Schedule of Rates and any relevant IT systems. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Think PS
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to property surveys and maintenance. Familiarise yourself with the NHF Schedule of Rates and be ready to discuss how you've diagnosed complex faults in the past.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in managing contractors and ensuring compliance with health and safety regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly
As a Maintenance Surveyor, you'll need to communicate effectively with both contractors and customers. Practice articulating your thoughts clearly and confidently, especially when discussing technical issues or solutions.
✨Demonstrate Customer Focus
Be ready to talk about how you've championed customer service in your previous roles. Share examples of how you've kept customers informed during repairs and how you've worked collaboratively to improve outcomes.