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- Tasks: Conduct property surveys, manage repairs, and ensure homes are safe and compliant.
- Company: Reputable housing association dedicated to quality homes and customer service.
- Benefits: 25 days holiday, car allowance, professional development, and flexible working.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives by ensuring quality housing.
- Qualifications: HNC/HND in Building Studies or relevant experience, plus strong diagnostic skills.
The predicted salary is between 47332 - 47332 £ per year.
A Reputable Housing Association is looking for a Technical Maintenance Surveyor in the Stoke/Newcastle under Lyme Region.
Salary: £47,332.80 depending upon experience. Competitive £2,140.80 car allowance or small van provided.
Hours: 37 per week
Contract: Permanent, full-time
Join a reputable housing association committed to delivering quality homes and exceptional customer service. We are looking for an experienced Technical Maintenance Surveyor to play a key role in ensuring safe, well-maintained, and compliant homes across our housing stock. You will conduct surveys, diagnose complex faults, manage repairs, and oversee contractor performance all while delivering great value and customer satisfaction.
What you will be doing:
- Carrying out in-depth property surveys, diagnosing complex faults, and specifying remedial works.
- Undertaking inspections, preparing scopes of work (using Nat Fed 8 rates), and producing diagrams or drawings.
- Managing and monitoring contractor performance, ensuring quality, cost-effectiveness, and timely delivery.
- Conducting pre-termination and void property inspections, scheduling necessary repairs, and identifying any rechargeable works.
- Leading on Damp, Mould & Condensation inspections, providing compliant, practical solutions in line with AWAAB's Law.
- Working collaboratively across departments to drive efficiency and improve repair outcomes.
- Championing customer service excellence, ensuring customers are informed and engaged throughout the repairs process.
- Supporting compliance, health and safety, data protection, and safeguarding requirements across all works.
What we are looking for:
- HNC/HND (or equivalent) in Building Studies, or extensive relevant experience.
- At least 2 years post-qualification experience in a social housing maintenance or surveying environment.
- Experience diagnosing building defects, specifying remedial works, and managing contractors.
- Strong understanding of health and safety, CDM regulations, asbestos management, and statutory compliance.
- Proficiency with NHF Schedule of Rates, Microsoft Office, and housing maintenance IT systems.
- Full, clean UK driving licence.
Skills & Attributes:
- Excellent analytical and diagnostic skills with strong attention to detail.
- Confident communicator able to influence contractors and internal teams.
- Proactive, organised, and able to manage multiple priorities effectively.
- Collaborative team player with a positive, can-do attitude.
- Committed to delivering exceptional customer service and driving continuous improvement.
Benefits:
- 25 days holiday + bank holidays + 3 additional concessionary days.
- Car allowance (£2,140.80 per year) or company van.
- Professional development and training opportunities.
- Flexible working and supportive environment.
If you feel your experience aligns with the role and would like to discuss the role further, feel free to give Adam Tooley a call on 0121 274 5610.
Maintenance Surveyor in Newcastle employer: Think PS
Contact Detail:
Think PS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Surveyor in Newcastle
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Maintenance Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your experience in social housing maintenance. Join relevant groups and engage with posts to increase your visibility in the industry.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to property surveys and contractor management. Practice articulating your experience with diagnosing faults and delivering customer service excellence – it’ll help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Maintenance Surveyor in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Maintenance Surveyor role. Highlight your relevant experience, especially in diagnosing building defects and managing contractors. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering exceptional customer service and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills: Don’t forget to showcase your analytical and diagnostic skills in your application. Mention specific examples where you've successfully managed repairs or improved outcomes. We’re all about collaboration and efficiency, so let us know how you’ve contributed in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our reputable housing association!
How to prepare for a job interview at Think PS
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to property surveys and maintenance. Familiarise yourself with the NHF Schedule of Rates and be ready to discuss how you've diagnosed complex faults in the past.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in managing contractors and ensuring compliance with health and safety regulations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly
As a Maintenance Surveyor, you'll need to communicate effectively with both contractors and customers. Practice articulating your thoughts clearly and confidently, especially when discussing technical issues or solutions.
✨Demonstrate Customer Focus
Be ready to talk about how you've championed customer service in your previous roles. Share examples of how you've kept customers informed and engaged during the repairs process, as this is crucial for the role.