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- Tasks: Conduct property surveys, manage repairs, and ensure homes are safe and compliant.
- Company: Join a reputable housing association dedicated to quality homes and customer service.
- Benefits: Enjoy 25 days holiday, car allowance, and professional development opportunities.
- Other info: Flexible working environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in the community by ensuring well-maintained homes.
- Qualifications: HNC/HND in Building Studies or relevant experience with strong diagnostic skills.
The predicted salary is between 47332 - 47332 £ per year.
A Reputable Housing Association is looking for a Technical Maintenance Surveyor in the Stoke/Newcastle under Lyme Region.
Salary: £47,332.80 depending upon experience. Competitive + £2,140.80 car allowance or small van provided.
Hours: 37 per week
Contract: Permanent, full-time
Join a reputable housing association committed to delivering quality homes and exceptional customer service. We are looking for an experienced Technical Maintenance Surveyor to play a key role in ensuring safe, well-maintained, and compliant homes across our housing stock. You will conduct surveys, diagnose complex faults, manage repairs, and oversee contractor performance, all while delivering great value and customer satisfaction.
What you will be doing:
- Carrying out in-depth property surveys, diagnosing complex faults, and specifying remedial works.
- Undertaking inspections, preparing scopes of work (using Nat Fed 8 rates), and producing diagrams or drawings.
- Managing and monitoring contractor performance, ensuring quality, cost-effectiveness, and timely delivery.
- Conducting pre-termination and void property inspections, scheduling necessary repairs, and identifying any rechargeable works.
- Leading on Damp, Mould & Condensation inspections, providing compliant, practical solutions in line with AWAAB's Law.
- Working collaboratively across departments to drive efficiency and improve repair outcomes.
- Championing customer service excellence, ensuring customers are informed and engaged throughout the repairs process.
- Supporting compliance, health and safety, data protection, and safeguarding requirements across all works.
What we are looking for:
- HNC/HND (or equivalent) in Building Studies, or extensive relevant experience.
- At least 2 years post-qualification experience in a social housing maintenance or surveying environment.
- Experience diagnosing building defects, specifying remedial works, and managing contractors.
- Strong understanding of health and safety, CDM regulations, asbestos management, and statutory compliance.
- Proficiency with NHF Schedule of Rates, Microsoft Office, and housing maintenance IT systems.
- Full, clean UK driving licence.
Skills & Attributes:
- Excellent analytical and diagnostic skills with strong attention to detail.
- Confident communicator able to influence contractors and internal teams.
- Proactive, organised, and able to manage multiple priorities effectively.
- Collaborative team player with a positive, can-do attitude.
- Committed to delivering exceptional customer service and driving continuous improvement.
Benefits:
- 25 days holiday + bank holidays + 3 additional concessionary days.
- Car allowance (£2,140.80 per year) or company van.
- Professional development and training opportunities.
- Flexible working and supportive environment.
If you feel your experience aligns with the role and would like to discuss the role further, feel free to give Adam Tooley a call on 0121 274 5610.
Maintenance Surveyor employer: Think PS
Contact Detail:
Think PS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Surveyor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Maintenance Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with diagnosing faults and managing contractors. We want you to showcase your skills and how they align with delivering exceptional customer service.
✨Tip Number 3
Don’t just apply anywhere; focus on reputable housing associations like ours! Check our website regularly for openings and apply directly. It shows you're genuinely interested and helps us see your commitment.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Maintenance Surveyor position.
We think you need these skills to ace Maintenance Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Maintenance Surveyor role. Highlight your relevant experience, especially in diagnosing building defects and managing contractors. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering exceptional customer service and how your background makes you a great fit for our housing association. Keep it engaging and personal!
Showcase Your Qualifications: Don’t forget to mention your HNC/HND or equivalent qualifications in Building Studies. If you've got experience with health and safety regulations or the NHF Schedule of Rates, make sure that stands out. We love seeing that expertise!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us. Good luck!
How to prepare for a job interview at Think PS
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to property surveys and building defects. Familiarise yourself with the NHF Schedule of Rates and be ready to discuss how you've applied this in past roles.
✨Showcase Your Experience
Prepare specific examples from your previous work where you've successfully diagnosed complex faults or managed contractor performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Customer Service Focus
Since the role emphasises customer satisfaction, think of instances where you've gone above and beyond for clients. Be ready to explain how you keep customers informed and engaged throughout the repairs process.
✨Ask Insightful Questions
Prepare thoughtful questions about the housing association's approach to maintenance and customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.