At a Glance
- Tasks: Manage customer enquiries and convert opportunities into orders while ensuring seamless delivery.
- Company: Join Think Hire, a leading innovator in sustainable energy solutions.
- Benefits: Enjoy private medical insurance, company tech, and a dog-friendly office.
- Other info: Exciting career growth opportunities in a dynamic and collaborative environment.
- Why this job: Be part of a fast-growing company making a real impact on the environment.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The Hire Controller sits at the heart of a dynamic and fast-growing business, playing a vital role in driving revenue and delivering an exceptional customer experience. This position is responsible for managing customer enquiries, converting opportunities into orders, and coordinating equipment and logistics to ensure seamless delivery.
Key Responsibilities
- Manage inbound enquiries via phone and email, delivering outstanding customer service
- Follow structured sales processes to maximise conversion from enquiry to order
- Proactively follow up quotations and identify opportunities to secure business
- Make outbound calls to gather feedback and re-engage dormant opportunities
- Prepare quotations, hire agreements, and contracts aligned to customer requirements
- Source equipment via approved suppliers while maintaining margins and profitability
- Coordinate with operations to ensure equipment and transport availability
- Maintain clear communication across internal teams to deliver a “right first time” service
- Build and maintain strong relationships with new and existing customers
Key Requirements
- Strong commercial mindset with a focus on revenue generation
- Customer-focused and proactive approach
- Experience handling inbound and outbound calls
- Excellent communication and telephone skills
- Hire industry experience
Core Competencies
- Customer Focus – managing the full customer journey from enquiry to delivery
- Teamwork – collaborating effectively across departments
- Integrity & Professionalism – acting in line with company values
- Responsiveness & Improvement – adapting and continually improving performance
- Job Knowledge – maintaining a strong understanding of the role and industry
Private medical insurance
Company equipment and tech
Cycle to work scheme
Dog-friendly office
About Think Hire
Think Hire is the UK’s leading off-grid Energy-as-a-Service provider, driving innovation in sustainable power solutions. As pioneers of the Solartainer Versatile range—the world’s first adaptable solar hybrid generators we are committed to reducing carbon emissions and improving operational efficiency. Recognised in the Sunday Times 100 (2024, 2025, 2026) as one of the UK’s fastest-growing private companies, this is an exciting time to join our journey.
Hire Controller in Oldham employer: Think Hire
Think Hire is an exceptional employer, offering a vibrant work culture that prioritises innovation and sustainability in the energy sector. Employees benefit from private medical insurance, a dog-friendly office, and opportunities for personal growth within a rapidly expanding company recognised as one of the UK's fastest-growing private firms. Joining Think Hire means being part of a team that values customer focus, teamwork, and continuous improvement, all while contributing to meaningful environmental solutions.
