THINK Consulting Solutions Limited is seeking an interim Head of Engagement & Contact to lead the supporter service team in London on a 10-month FTC. You will drive service quality, compliance and continuous improvement while managing complex queries and stakeholder relationships.
The role requires a proactive leader with strong experience in CRM usage, process improvement and delivering excellent customer experiences. Hybrid working with some office presence in London (Euston).
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Interim Supporter Services Leader β 10-Month FTC (Hybrid) employer: THINK Consulting Solutions Limited
THINK is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to tackle meaningful challenges in the charity sector. With a strong emphasis on professional development, our team members benefit from continuous learning opportunities and the chance to lead impactful consultancy projects. Located in a vibrant area, we offer a supportive environment that values research and insight, ensuring that our consultants can thrive while making a significant difference in the communities we serve.
Contact Details:
THINK Consulting Solutions Limited Recruitment Team