Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help recover outstanding rent from former tenants and negotiate repayment plans.
- Company: Join a Birmingham-based housing association dedicated to community support.
- Benefits: Competitive hourly rate, potential for permanent position, and supportive work environment.
- Why this job: Make a real impact by helping others while developing your negotiation and recovery skills.
- Qualifications: Experience in debt recovery or customer service is preferred.
- Other info: This role starts temporarily but has the potential to become permanent.
?? Location: Birmingham (Office-Based) ?? Salary: Negotiable Hourly Rate (DOE) ? Contract: Temporary (12 weeks) ? Permanent About the Role: We are looking for an experienced Former Tenant Arrears Officer to join a Birmingham-based housing association on a temporary to permanent basis. This is a fantastic opportunity for a skilled professional to help recover outstanding arrears from former tenants while providing tailored support and solutions. The role starts on a 12-week temporary basis, with the expectation of transitioning into a permanent position upon successful completion. Key Responsibilities: ? Debt Recovery & Arrears Management Recover outstanding rent and service charge arrears from former tenants. ? Tenant Engagement & Negotiation Contact former tenants to agree on affordable repayment plans. ? Legal & Enforcement Actions Initiate appropriate legal recovery actions where necessary, including liaising with solicitors and debt collection agencies. ? Tracing & Investigations Work with credit agencies and tracing tools to locate forme…
Former Tenant Arrears Officer employer: Think Community Care
Contact Detail:
Think Community Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Former Tenant Arrears Officer
✨Tip Number 1
Familiarize yourself with the local housing laws and regulations in Birmingham. Understanding the legal framework surrounding tenant arrears will not only help you in your role but also demonstrate your expertise during the interview process.
✨Tip Number 2
Brush up on your negotiation skills. Since a significant part of the job involves engaging with former tenants to agree on repayment plans, being able to communicate effectively and empathetically will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the housing sector. Attend local events or join online forums related to housing associations and debt recovery. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare to discuss your previous experience with debt recovery and tenant engagement. Be ready to share specific examples of how you've successfully managed similar situations in the past, as this will showcase your capability for the role.
We think you need these skills to ace Former Tenant Arrears Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Former Tenant Arrears Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in debt recovery, tenant engagement, or legal actions related to arrears management. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since the role involves contacting former tenants and negotiating repayment plans, highlight your communication and negotiation skills. Provide examples of how you've successfully engaged with clients or resolved disputes.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the housing association. Mention why you are interested in this role and how your background makes you a suitable candidate.
How to prepare for a job interview at Think Community Care
✨Show Your Experience in Debt Recovery
Be prepared to discuss your previous experience in debt recovery and arrears management. Highlight specific cases where you successfully recovered outstanding debts and the strategies you used.
✨Demonstrate Your Negotiation Skills
Since tenant engagement is key, share examples of how you've negotiated repayment plans with former tenants. Emphasize your ability to empathize while still being firm in your approach.
✨Familiarize Yourself with Legal Processes
Understand the legal aspects of debt recovery relevant to housing associations. Be ready to talk about any experience you have with legal actions or liaising with solicitors and debt collection agencies.
✨Research the Housing Association
Learn about the specific housing association you are interviewing with. Understand their values, mission, and any recent news that may impact their operations, especially regarding tenant relations and arrears management.
