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For Companies At a Glance
- Tasks: Oversee operations, manage projects, and ensure smooth workflows across the business.
- Company: Dynamic recruitment agency based in Wolverhampton with a focus on operational excellence.
- Benefits: Opportunity for real influence, ownership, and career growth in a fast-paced environment.
- Other info: Join a supportive team where your contributions truly matter.
- Why this job: Be the key player who drives performance and keeps everything running smoothly.
- Qualifications: Experience in operations management, strong commercial awareness, and excellent organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Think Specialist Recruitment is working with a business based in Wolverhampton who are looking for a highly organised, commercially aware Business Operations Manager/Chief of Staff to work directly alongside the Managing Director, acting as a true right-hand across a dynamic and fast-moving group of businesses. This is a pivotal role at the centre of the organisation ideal for someone who thrives on bringing structure, keeping operations on track, and ensuring people deliver what they say they will. You'll sit between strategic leadership and day-to-day execution, making sure everything runs smoothly across the business.
If you're naturally proactive, operationally sharp, and enjoy being the person who "makes things happen", this role offers real ownership and influence.
The Role
You'll be the bridge between the Managing Director and the wider business taking ownership of operational cadence, financial visibility, compliance coordination, and stakeholder management. You'll also play a key role in managing external partners, including the outsourced HR function, ensuring alignment, accountability, and smooth day-to-day delivery. Ultimately, your focus will be to keep the business running efficiently, freeing up the Managing Director to concentrate on growth, client relationships, and strategic direction.
Roles and Responsibilities:
- Oversee day-to-day activity across recruitment, transport, and subcontract project delivery
- Ensure smooth workflows across onboarding, timesheets, payroll inputs, and invoicing
- Track mobilisation across live infrastructure projects and keep timelines on course
- Maintain clear operational reporting and performance dashboards
- Work closely with finance support and external accountants on cashflow, ledgers, and forecasting
- Monitor margins, costs, and project profitability, challenging where needed
- Oversee aged debt and credit control processes
- Support budgeting and performance tracking across the business
- Ensure all workforce and subcontractor compliance is up to date (Right to Work, IR35, training, insurance, etc.)
- Maintain audit-ready documentation for clients and frameworks
- Coordinate onboarding and compliance requirements across infrastructure projects
- Act as the main point of contact for agents, tenants, and contractors
- Oversee maintenance, compliance certifications, and property performance
- Drive weekly reporting rhythms (WIP, cashflow, performance)
- Keep priorities on track and ensure follow-through across key initiatives
- Prepare concise briefings for meetings and decision-making
- Support delivery of strategic projects and operational improvements
Skills and Experience required:
- Experience in a business or operations management role within an SME environment - (recruitment, construction, infrastructure, or engineering sectors are advantageous)
- Strong commercial awareness with confidence around financials (cashflow, margins, debt)
- Highly organised with the ability to manage multiple moving parts
- Comfortable holding others accountable and driving standards
- Experience working with external providers (finance, HR, suppliers)
- Strong Excel and systems capability
The successful candidate will be:
- Proactive and solutions-focused
- Calm under pressure and able to prioritise effectively
- Discreet and trustworthy with sensitive information
- Comfortable working autonomously while staying closely aligned with leadership
This is more than a traditional operations role; it's a position of real trust and influence at the heart of the business. You'll have the opportunity to shape how things run, bring clarity to complexity, and play a key role in driving performance across multiple business areas. If you enjoy ownership, visibility, and being the person who keeps everything moving forward, this is a role where you can make a genuine impact.
Business Operations Manager in Wolverhampton employer: Think Accountancy and Finance
Contact Detail:
Think Accountancy and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Operations Manager role.
✨Tip Number 2
Be ready to showcase your skills! Prepare for interviews by thinking about how your experience aligns with the job description. Have examples ready that demonstrate your organisational prowess and ability to manage multiple tasks effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that application process. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Business Operations Manager in Wolverhampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Operations Manager role. Highlight your experience in operations management and how it aligns with the job description. We want to see how you can bring structure and efficiency to our team!
Showcase Your Skills: Don’t forget to emphasise your organisational skills and commercial awareness. Mention specific examples where you've successfully managed multiple projects or improved operational processes. This is your chance to shine, so let us know how you make things happen!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and ensure your language is professional yet approachable. We appreciate clarity, especially in a role that requires effective communication!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Think Accountancy and Finance
✨Know Your Numbers
As a Business Operations Manager, you'll need to be comfortable with financials. Brush up on key metrics like cash flow, margins, and project profitability. Be ready to discuss how you've managed these in past roles, as it shows you understand the commercial side of operations.
✨Showcase Your Organisational Skills
This role requires someone who can juggle multiple tasks seamlessly. Prepare examples of how you've kept operations on track in previous positions. Use specific instances where your organisational skills made a significant impact on project delivery or team performance.
✨Demonstrate Proactivity
The ideal candidate is proactive and solutions-focused. Think of times when you've identified potential issues before they became problems and how you addressed them. This will highlight your ability to take initiative and drive improvements.
✨Prepare for Stakeholder Management Questions
You'll be acting as a bridge between the Managing Director and the wider business, so expect questions about stakeholder management. Have examples ready that showcase your experience in managing relationships with external partners and ensuring accountability across teams.