At a Glance
- Tasks: Engage with customers to solve operational challenges and ensure successful AI solution deployment.
- Company: Join a VC-backed AI company revolutionising food manufacturing with innovative technology.
- Benefits: Enjoy 25 days holiday, a pension scheme, and opportunities for professional growth.
- Other info: Collaborative culture with autonomy to influence change and improve processes.
- Why this job: Make a real impact in the food industry by optimising production lines with AI.
- Qualifications: Experience in manufacturing operations or quality assurance is essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK Remote. Home based with circa 50% Travel (majority UK travel).
Company Description
Thingtrax is a VC-backed UK-based AI company transforming how food manufacturers see, understand, and optimise their production lines. Our focus is on deploying Computer Vision AI Agents that automate critical visual inspection tasks on the factory floor, starting with three core use cases: count, quality, and label verification. These AI Agents integrate seamlessly into existing production environments, delivering instant, actionable insights that enhance accuracy, reduce waste, and ensure compliance. For enterprise customers, Thingtrax offers an optional Line Efficiency layer or integration with existing MES and OEE systems to deliver a holistic view of performance. Our mission is to enable every food manufacturer to achieve world-class operational performance through intelligent automation, replacing manual checks with trustworthy, real-time AI intelligence.
Our Values
- Be Real
- Seek Truth
- Take Responsibility
- Empower Others
- Create Customer Value
The Role
We are hiring a Solutions Architect to ensure that solutions deployed in live manufacturing environments are operationally meaningful, technically feasible, and delivered predictably. This role sits within Customer Success and operates independently from revenue targets. You will play a critical part in protecting delivery stability by validating feasibility before mobilisation and ensuring trained models meet agreed specifications before deployment. This is not a quota-carrying sales role. This is not a coding role. It is a structured, operationally grounded position focused on disciplined decision-making in live factory environments.
Responsibilities
- Operational Problem Definition
- Engage customers to understand true operational pain points
- Distinguish symptoms from root causes
- Translate manufacturing and compliance risks into structured solution requirements
- Define measurable success criteria aligned to operational outcomes
- Feasibility Validation
- Assess physical, environmental, and operational viability in live production settings
- Evaluate SKU variability and production complexity
- Confirm solution scope boundaries before mobilisation
- Approve or decline progression based on structured feasibility assessment
- Model & Deployment Readiness
- Review dataset adequacy and validation thresholds
- Confirm alignment between agreed specifications and trained model performance
- Approve deployment readiness prior to go-live
- Withhold release where defined standards are not met
- Hypercare & Continuity
- Remain engaged during early-stage stabilisation
- Provide architectural clarity when deviations occur
- Support structured transition into Business-As-Usual operations
Objectives & Success Measures
Performance in this role is measured on stability, prevention, and predictability. Key Indicators Include:
- High percentage of projects progressing without downstream rework
- Strong first-pass go-live performance
- Reduction in late-stage scope reinterpretation
- Reduced escalation frequency linked to feasibility variance
- Increased customer confidence at installation stage
Requirements
We are seeking candidates with experience in one or more of the following:
- Manufacturing operations
- Quality assurance or compliance
- Production leadership
- Technical operations in FMCG or food & beverage environments
Candidates Should Demonstrate:
- Experience operating in live factory environments
- Ability to diagnose operational or compliance risk
- Structured and systems-oriented thinking
- Confidence to challenge assumptions constructively
- Strong stakeholder communication capability
- Comfort working under commercial pressure without compromising standards
NOT Required. You Do NOT Need:
- Coding expertise
- Deep AI engineering knowledge
- PLC programming
- Network configuration experience
Operational judgement and governance discipline are more important than technical depth.
Benefits
- 9% pension
- Cycle to work Scheme
- EAP Scheme
- 25 days holiday plus your birthday off
- An opportunity to grow your skills with some of the most exciting thought leaders from the technology industry
- A collaborative culture where you are supported, given constructive feedback to develop your skills and be part of a team where you can influence change
- Work with an industry disruptive solution which has a massive impact on our clients
- An industry with a lot of ‘white space’, selling into organisations that don’t currently have a digital solution.
- Autonomy and scope to continuously improve our processes, ways of working, and to delight our customers
- Support with training & development to stay ahead of industry trends in technology and operational techniques
Solutions Architect in London employer: Thingtrax
At Thingtrax, we pride ourselves on being an exceptional employer, offering a collaborative culture that empowers our employees to grow and influence change within the rapidly evolving AI landscape. With a focus on professional development, competitive benefits including a generous pension scheme and additional holiday, and the opportunity to work with industry leaders, our Solutions Architect role provides a meaningful career path in a company dedicated to transforming food manufacturing through intelligent automation. Join us in making a significant impact while enjoying the flexibility of remote work and travel across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their mission and values, and think about how your experience aligns with what they do. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your problem-solving skills! As a Solutions Architect, you'll need to demonstrate your ability to tackle operational challenges. Use mock scenarios to showcase your structured thinking and decision-making abilities during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Thingtrax.
We think you need these skills to ace Solutions Architect in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience in manufacturing operations and how it aligns with our mission at Thingtrax. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled operational challenges in live factory environments. We love candidates who can demonstrate structured thinking and a knack for diagnosing risks—so don’t hold back!
Communicate Clearly:Strong stakeholder communication is key for this role. Use your application to show us how you’ve effectively communicated complex ideas in the past. We appreciate clarity and conciseness, so keep it straightforward!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Thingtrax!
How to prepare for a job interview at Thingtrax
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Solutions Architect at Thingtrax. Familiarise yourself with their focus on operational problem definition and feasibility validation. This will help you articulate how your experience aligns with their needs.
✨Prepare Real-World Examples
Think of specific instances from your past work where you've successfully diagnosed operational risks or improved processes in a manufacturing environment. Be ready to discuss these examples in detail, as they’ll demonstrate your structured thinking and problem-solving skills.
✨Showcase Your Communication Skills
Since this role involves engaging with customers and stakeholders, practice articulating complex ideas clearly and concisely. You might be asked to explain technical concepts, so being able to communicate effectively is key to showing you can handle the role's demands.
✨Align with Their Values
Thingtrax values being real, seeking truth, and empowering others. Think about how your personal values align with theirs and be prepared to discuss this during the interview. Showing that you resonate with their mission can set you apart from other candidates.
