About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor strong performance here is a natural springboard toward Account Director. Influence, not just delivery: you'll shape governance, commercial terms and how internal teams organise around the account, rather than just following a playbook. Depth over breadth: rather than spread thin across a portfolio, this is a rare chance to build deep, specialist expertise across the commercial, operational and technical sides of one major account. Key Responsibilities Client Relationship
Senior Customer Success Manager - Operations employer: Thgingenuity
THG Ingenuity is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the ecommerce landscape. With a focus on employee growth and development, team members are encouraged to take ownership of their roles while collaborating with globally recognised brands. Located in a vibrant environment, THG Ingenuity offers unique opportunities to engage with cutting-edge technology and strategies, ensuring a rewarding career path for the Senior Ecommerce Manager.