Loss Prevention Specialist - Omega in Warrington

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for?

Location: Omega, Warrington

Shifts: Rotating Shifts - Mon - Fri Days 6am - 5pm / Nights 6pm - 5am

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About Security and Loss Prevention and Your Role

The Loss Prevention Specialist is a pivotal position within the Loss Prevention Security department. The role holder will be responsible for the implementation and maintenance of a data‑driven strategy to reduce and maintain losses with the Group’s fulfilment centres, driving a culture of security and loss mitigation. In addition, they will ensure that the day‑to‑day security operation is implemented effectively and that the Group’s standard operating procedures are executed.

Responsibilities:

• Engaging with, and influencing key stakeholders within the fulfilment centres to build and maintain a strong operational culture around Security & Loss Prevention.
• Implementation and maintenance of Group Security & Loss Prevention procedures.
• The ability to provide specific guidance and coaching to employees of all levels on Loss Prevention techniques.
• Effectively work with all other functions within the Security & Loss Prevention department and wider business.
• Oversight of all security functions within the fulfilment centres.
• The creation and implementation of strategic processes to reduce losses across the fulfilment centres.
• The use of CCTV and its utilisation during investigations into operational loss.
• The management and supervision of security offices.
• The investigation and resolution of all security and loss prevention related incidents.
• Continuous review of the fulfilment centres for high risk products ensuring the control measures for these products are effectively managed.
• Brief and advise Senior Management on all security & loss prevention matters.
• Ensuring the security and protection of the fulfilment centres.
• Manage all aspects of visitor access into the fulfilment centres.
• Providing weekly, detailed reports to the Security and Loss Prevention Manager.

Qualifications:

• Loss Prevention experience (ideally within a fulfilment / distribution environment).
• The ability to interpret and analyse data, identifying loss patterns & emerging risks.
• Strong communication & influencing skills, with the ability to build relationships at all levels across the business.
• Pro‑active approach to investigation and resolution of security incidents.
• Previous experience in a similar role within a fast paced environment.
• Demonstrate a strong knowledge and use of technology.
• Responsible attitude with the ability to act as a role model for THG colleagues.
• Due to the location of our site and the pattern of work, you may need your own transport.

Benefits:

• Career Development: Access bespoke development programmes that have been designed and developed by our in‑house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
• Enhanced Leave: 28 days annual leave. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12‑months.
• Wellbeing Support: Access face‑to‑face and virtual appointments with our in‑house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State‑of‑the‑art on‑site gym. Access to our on‑site physio.
• Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On‑site staff shop. Access to on‑site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.