At a Glance
- Tasks: Lead global production performance improvements across multiple countries and drive operational excellence.
- Company: Join THG, a leading global ecommerce group in beauty and sports nutrition.
- Benefits: Enjoy career development, enhanced leave, wellbeing support, and exclusive staff discounts.
- Other info: Be part of a diverse team committed to creating an inclusive workplace.
- Why this job: Make a real impact in a high-performance culture with innovative manufacturing practices.
- Qualifications: Senior leadership experience in operations, strong analytical skills, and knowledge of lean manufacturing.
The predicted salary is between 80000 - 100000 € per year.
ABOUT THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.
LOCATION
THG ICON 1, 7‑9 Sunbank Lane, WA15 0AF OR THG Omega Skyline Dr, Burtonwood, Warrington WA5 3TP.
ROLE PURPOSE
The Head of Production Performance is the global functional leader responsible for driving operational performance improvement across all production sites in the UK, Poland, and the United States. Acting as the Production Director’s primary strategic partner, this role leads the central performance functions (CI, Maintenance Excellence, Training & Compliance) to deliver consistent standards, strengthen capability, accelerate improvement, and maximise productivity across the global network. The role ensures that global performance systems, methodologies, KPIs, and improvement frameworks are deployed consistently while collaborating closely with Site Managers, who retain direct reporting lines to the Production Director. This position is critical in building a high‑performance culture, ensuring world‑class manufacturing practices, and enabling the group to scale effectively and sustainably.
WHAT THIS ROLE IS
A global functional leadership role, accountable for building and embedding production performance systems, governance, and capability across multiple countries, primarily through influence and expert leadership rather than direct site control.
KEY RESPONSIBILITIES
- Global Performance Strategy & Leadership: Lead the development and deployment of the global Production Performance strategy across UK, Poland, and USA sites. Drive alignment on performance targets, KPIs, standards, and improvement priorities across the network. Act as the Production Director’s deputy in performance related forums, governance meetings, and cross‑functional leadership discussions. Champion a high‑performance culture working across the balanced agenda of safety, quality, cost, deliver, and people. Deliver meaningful performance improvements at a group level, focusing on strategic streams/sites.
- Continuous Improvement (CI): Initial focus on rolling out an MES (PLEX) across the group, and then using the insights from this to drive improvements.
- Maintenance Excellence: Lead global maintenance excellence standards, including asset care, reliability frameworks, PM optimisation, and maintenance maturity. Partner with site engineering teams to elevate TPM/RCM practices.
- Training & Capability: Own global production capability and compliance frameworks and training standards. Drive leadership capability development for Site Management Teams, Engineers, and Operators. Ensure consistency in onboarding, skills matrices, and technical certification.
- Data & Performance: Oversee standardised global KPI dashboards, reporting cadence, and data integrity. Lead insight generation (OEE, downtime, waste, labour efficiency, quality trends). Ensure performance data drives decision making and improvement prioritisation.
- Cross Site Alignment & Governance: Establish and oversee the global performance governance rhythm (daily, weekly, monthly, quarterly forums). Review performance from each site, identify themes, risks, and opportunities, and elevate appropriately. Facilitate knowledge sharing and best practice transfer across the group.
- Support for Site Managers: Provide expert support, coaching, and challenge on operational performance. Coordinate specialist support (CI, Maintenance, Training, Data) into sites based on need and priority. Standardise site scorecards, daily/weekly reviews, and tiered accountability systems. Improve leadership capability and succession planning across all sites.
- Global Improvement Projects & Transformation: Lead cross‑site strategic programmes (e.g. digital manufacturing, automation, waste reduction, throughput improvement). Drive harmonisation of systems, tools, and processes across countries. Own the five‑year production investment plan, identifying & prioritising projects across the group. Ensure major improvement programmes deliver measurable results and return on investment.
- People Leadership & Culture: Build a strong, high‑performing global team with clear objectives and talent development pathways. Create a collaborative, but driven environment across sites.
ESSENTIAL – SKILLS, EXPERIENCE & QUALIFICATIONS
- Senior operational or functional leader at group/multi‑site level.
- Deep knowledge of lean manufacturing, CI, maintenance excellence, and performance systems.
- Strong leadership capability and experience managing senior specialists.
- Ability to influence without direct authority.
- Experience working across different countries and cultures.
- Strong analytical skills with ability to translate complex data into actionable insight.
- Demonstrable track record of delivering bottom‑line performance improvements.
DESIRABLE
- Experience in UK, European, or US manufacturing markets.
- Lean Six Sigma Black Belt or equivalent.
- Engineering, Operations, Manufacturing or related degree.
- Experience leading digital transformation or Industry 4.0 initiatives.
- Experience in Food Manufacturing.
BENEFITS
- Career Development: Access bespoke development programmes that have been designed and developed by our in‑house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
- Enhanced Leave: 25 days annual leave plus bank holidays. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy‑back up to 3 days each year. Unlock 2 days volunteer leave after 12 months.
- Wellbeing Support: Access face‑to‑face and virtual appointments with our in‑house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State‑of‑the‑art on‑site gym. Access to our on‑site physio.
- Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On‑site staff shop. Access to on‑site barber. Refer someone and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service.
EEO STATEMENTS
We are an equal opportunities employer. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Head of Production Performance - THG Manufacturing in Warrington employer: THG
THG is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration across its global teams. With a strong focus on employee development through bespoke training programmes and a commitment to wellbeing, staff enjoy generous leave policies and unique perks such as discounts on THG brands and access to state-of-the-art facilities. Located in vibrant areas like Manchester and Warrington, employees are part of a high-performance culture that values diversity and inclusivity, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Production Performance - THG Manufacturing in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at THG. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff. Research THG’s brands and their production processes. Show us you’re passionate about what we do!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it aligns with our goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Production Performance - THG Manufacturing in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Head of Production Performance. We want to see how you can drive operational performance improvement, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills:This role is all about leading teams and influencing without authority. Use your application to demonstrate your leadership capabilities and any experience you have in building high-performance cultures. We love seeing examples of how you've motivated teams in the past!
Be Data-Driven:Since this position involves overseeing global KPI dashboards and performance data, make sure to include any analytical skills or experiences you have. We’re keen to know how you’ve used data to drive decision-making and improvements in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at THG
✨Know Your Stuff
Before the interview, dive deep into THG's mission and values. Familiarise yourself with their brands like Myprotein and LOOKFANTASTIC. Being able to discuss how your experience aligns with their goals will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Head of Production Performance, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've influenced teams and driven performance improvements in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Data is Key
Since this role involves overseeing global KPI dashboards and performance data, be ready to discuss your analytical skills. Bring examples of how you've used data to drive decision-making and improve operational performance in past positions.
✨Cultural Fit Matters
THG values a high-performance culture, so think about how you can contribute to that environment. Be prepared to discuss how you've fostered collaboration and talent development in your previous roles, and how you plan to do the same at THG.
