Studio Coordinator | Cult Beauty

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

Life at THG Beauty

We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Why be a Studio Coordinator at THG Beauty?

Reporting into the Creative Photography Manager, this role is pivotal in supporting the day‑to‑day running of the Photography Studio. Working closely with the Photography Manager, the role supports the Studio team by owning the end‑to‑end shoot process, scheduling, shoot preparation, studio maintenance and samples handling, working closely with cross teams (namely Social, Buying, Brand Partnerships and Retail Media) to ensure the timely delivery of samples and preparation for shoots.

We’re looking for someone who is driven, organised, can remain calm under pressure, thrives in a fast‑paced team and can be flexible while working to meet the demands of the business. This role will suit someone very organised, process and detail oriented, who is methodical in how they approach admin tasks. You’ll also excel when it comes to collaborating with different teams across the business including Buying, Merchandising, Brand Partnerships and Social.

As a Studio Coordinator you’ll:

• Samples management – making sure samples are arriving in time for shoots. You will be responsible for owning the end‑to‑end samples process, working closely with cross teams (namely Social, Buying, Brand Partnerships and Retail Media) – closely managing deadlines with the relevant team members, chasing and tracking to ensure the timely delivery of samples in preparation for shoots.
• Unpack, organise and label samples by individual shoot, ensuring they are correct as per the request. Store away samples once finished with shooting to keep all desk and studio spaces clear, ensuring the sample cupboards are kept tidy and organised.
• Working closely with our in‑house photographers to communicate and help to manage any delays – notifying the team and updating the photography calendar accordingly.
• Schedule support – support with scheduling and organising the photographers’ time, covering both shoot and retouch days.
• Studio Maintenance – make sure regular inventories are undertaken to ensure the studio is organised and maintained eg: kit, batteries, colourmaps, tape, wires are all stocked.
• Expenses and budget tracking – regularly maintaining and ensuring up to date tracking of studio expenses across the photography tracker, budget tracker, departmental credit card tracker and uploading expenses/receipts to Expensin.
• Resource management – raising POs, organising and booking freelancer support. Processing manual orders from the THG/Cult Beauty warehouse where needed for photo shoots. Assisting the Art Director & Photographer with prop sourcing, ordering and maintenance.

What skills and experience do I need for this role?

• A minimum of 1-3 years experience in a similar role, ideally in a beauty, fashion or retail environment.
• Extremely well organised with strong planning skills.
• You are motivated by maintaining process within a fast‑paced environment and proactively look for new ways to improve efficiencies in process and workflows.
• Strong time‑keeping skills; managing and meeting sample deadlines is crucial.
• A self‑starter who can manage tasks independently and collaboratively.
• Excellent communication skills; a strong level of diplomacy and confidence in communicating with brands and colleagues in regard to sample coordination, in a calm and clear way.
• Flexible and able to work in a fast‑moving environment with competing deadlines and priorities.
• Ability to thrive in an environment where your responsibilities will change based on the current project, problem or campaign.
• Proficient in Microsoft Office and Excel, ideally a good working knowledge of workflow management systems i.e; monday.com.
• A keen interest in the beauty industry.

Desirable

• Knowledge or basic understanding in some photographic software: Capture One & Photoshop.

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12‑months.

Wellbeing Support

• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Up to 50% staff discount on THG brands.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.