Site Manager - Blackpool

Location: Amy Johnson Court, Amy Johnson Way, Blackpool FY4 2RP

About the Role

The Site Manager is responsible for the day‑to‑day leadership and performance of the THG Blackpool manufacturing site, which produces tablets and capsules with a headcount of approximately 30 employees across 2 shifts (M‑F). This role focuses on stabilising and improving site performance, ensuring safe, efficient, and compliant operations, while building capability across the team. The Site Manager will operate as an approachable leader, working closely with the shop floor to deliver production targets and embed improved ways of working. With support from central Group functions, including Technical & Production Performance, the role will drive improvements in operational performance while ensuring adherence to GMP and regulatory standards.

Site Leadership & Operational Delivery

• Lead day‑to‑day operations across tablet and capsule manufacturing to deliver production plans safely and efficiently.
• Take responsibility for delivering site performance across safety, quality, cost, delivery, and people metrics.
• Act as a visible leader, actively engaging with the shop floor and wider team.
• Ensure effective deployment of labour, materials, and equipment to meet output requirements.
• Drive performance against site KPIs (e.g. output, efficiency, waste, labour utilisation).

Health, Safety & Compliance

• Lead all Health & Safety activities on site, always ensuring a safe working environment.
• Ensure adherence to GMP and company compliance standards, maintaining audit readiness.
• Support internal and external audits and ensure timely closure of actions.
• Promote a strong, practical safety culture through daily behaviours and engagement.

Quality & Technical Alignment

• Work closely with the Group Technical function.
• Ensure all manufacturing activities meet required quality standards and specifications.
• Support RCA’s, CAPA’s, and quality improvements at site level.
• Drive improvements in right‑first‑time and reduction in waste and rework.
• Lead, coach, and support the site leadership team (Shift Managers, Site Engineer, Business Support Manager).
• Build capability across the workforce through training, coaching, and structured performance management.
• Set clear expectations and accountabilities for all team members.
• Foster a positive, engaged, and accountable site culture.
• Partner with the Site Engineer to ensure equipment is reliable and fit for purpose.
• Support delivery of preventative maintenance and asset care routines.
• Identify and implement improvements to reduce downtime and improve performance.
• Assist with small‑scale capital and improvement projects.
• Support management of site costs including labour, materials, and overheads.
• Identify opportunities to improve efficiency and reduce waste.
• Ensure cost improvements do not compromise safety, quality, or compliance.
• Identify and implement practical, site‑level improvement initiatives to stabilise and enhance performance.
• Embed a culture of continuous improvement within the team.
• Work with central Production Performance teams to support group initiatives where appropriate.
• Focus on improving key areas such as efficiency, waste reduction, and process consistency.

Stakeholder Management & Reporting

• Provide clear and consistent reporting on site performance to the Production Director.
• Highlight risks, issues, and improvement opportunities in a timely manner.
• Collaborate effectively with Group functions to ensure alignment and support.

Key Measures of Success

• Delivery of site production targets and schedule adherence.
• Improvements in safety performance and compliance.
• Positive audit outcomes and adherence to GMP standards.
• Increased efficiency, reduced waste, and improved labour utilisation.
• Engagement, development, and retention of site team.
• Demonstrated improvement in site stability and operational performance.

What skills and experience do I need for this role?

• Experience in a manufacturing leadership role (e.g. Operations Manager or Site Manager).
• Strong understanding of regulated manufacturing environments (BRCGS, GMP, nutraceutical, or similar).
• Proven ability to lead teams and deliver operational improvements.
• Hands‑on leadership style with the ability to engage and motivate teams at all levels.
• Strong organisational and problem‑solving skills.
• Ability to manage competing priorities in a fast‑paced environment.
• Experience in tablet and capsule manufacturing.
• Exposure to food supplement regulations.
• Understanding of lean manufacturing or continuous improvement tools.
• Engineering, Manufacturing, or related degree.

What’s in it for me?

• Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face‑to‑face and virtual appointments with our in‑house GP (Manchester Head Office).
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• Access to our on‑site physio (Manchester Head Office).

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Up to 50% staff discount on THG brands.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.