Shift Manager – Nutrition Manufacturing Lead (GMP)

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster.

Location: Amy Johnson Court, Amy Johnson Way, Blackpool FY4 2RP

About THG Nutrition Manufacturing

THG Manufacturing is the powerhouse behind some of the world's most recognisable nutrition and wellness brands, including Myprotein, Myvegan & Myvitamins. As part of THG Nutrition, our purpose‑built, state‑of‑the‑art facilities enable us to control every step of the product journey, from concept and formulation to manufacturing, packing, and distribution. With vertically integrated operations, we combine innovation, quality, and scale to produce industry‑leading health and wellness products, including powders, capsules, tablets, snacks, and bars. Our in‑house capabilities give us the agility to respond to trends quickly, deliver consistently for our customers, and lead the way in a fast‑paced global industry. Our mission is to empower healthier lives worldwide, and THG Manufacturing plays a critical role in making that possible.

About the Role

The Shift Manager is responsible for the day‑to‑day leadership and performance of a production shift within the THG Blackpool manufacturing site, producing tablets and capsules across a 2‑shift operation (M‑F). This role focuses on delivering safe, efficient, and compliant operations, while driving performance against production targets and embedding consistent ways of working. The Shift Manager will act as a hands‑on, visible leader on shift, working closely with operators to ensure output, quality, and safety standards are met. Working under the guidance of the Site Manager, the role will also support continuous improvement initiatives and team capability development, helping to stabilise and enhance site performance.

As a Shift Manager in Blackpool you will:

• Shift Leadership & Operational Delivery: Lead and coordinate all production activities during the shift to deliver the production plan safely and efficiently. Take accountability for shift performance across safety, quality, delivery, and cost. Act as a visible, shop floor‑based leader, setting standards and driving accountability. Ensure effective deployment of labour, materials, and equipment. Drive performance against key KPIs (output, efficiency, downtime, waste, labour utilisation).
• Health, Safety & Compliance: Ensure a safe working environment is maintained at all times during the shift. Enforce adherence to GMP and site compliance standards, maintaining audit readiness. Conduct shift‑based safety checks, briefings, and incident follow‑up. Promote a strong, practical safety culture through daily behaviours and engagement.
• Quality & Production Standards: Ensure all production activities meet required quality standards and specifications. Support investigations (RCA), deviations, and CAPA activities. Drive improvements in right‑first‑time, reducing waste and rework. Escalate quality issues in a timely and structured manner.
• People Leadership & Development: Lead, coach, and develop a team of 5‑15 operators. Set clear expectations, monitor performance, and provide regular feedback. Support training, onboarding, and skill development across the shift team. Drive engagement and foster a positive, accountable team culture.
• Equipment & Process Performance: Work closely with engineering support to ensure equipment reliability. Support delivery of basic asset care and preventative maintenance activities. Identify and respond to downtime issues, escalating where required. Drive adherence to standard operating procedures and process consistency.
• Cost Control & Efficiency: Support effective management of labour and materials within the shift. Identify opportunities to improve efficiency and reduce waste. Ensure performance improvements do not compromise safety or quality.
• Continuous Improvement: Identify and implement practical, shift‑level improvements to enhance performance. Support wider site improvement initiatives led by the Site Manager or central teams. Encourage problem‑solving and continuous improvement mindset within the team.
• Communication & Reporting: Provide clear handovers between shifts, ensuring continuity of operations. Report shift performance, issues, and risks to the Site Manager. Ensure effective communication across functions (Quality, Engineering, Planning).

Essential Skills & Experience

• Experience in a manufacturing or production leadership role (e.g. Team Leader, Supervisor, Shift Manager).
• Experience working in a regulated environment (GMP, food, pharma, nutraceutical, or similar).
• Proven ability to manage teams and deliver against production targets.
• Hands‑on leadership style with strong shop floor presence.
• Strong organisational and problem‑solving skills.
• Ability to work effectively in a fast‑paced, shift‑based environment.

Desirable Skills & Experience

• Experience in tablet, capsule, or food manufacturing.
• Knowledge of lean manufacturing or continuous improvement tools.
• Understanding of performance metrics such as OEE, waste, and efficiency.

What's in it for me?

• Career Development: Access bespoke development programmes that have been designed and developed by our in‑house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
• Enhanced Leave: 25 days annual leave plus bank holidays. Enjoy your birthday off – we don't work on it! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12 months.
• Wellbeing Support: Access face‑to‑face and virtual appointments with our in‑house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State‑of‑the‑art on‑site gym. Access to our on‑site physio.
• Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On‑site staff shop. Access to on‑site barber. Refer a candidate and receive up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service.

We are an equal opportunities employer. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Please email talent@thg.com if you require any additional support or need to make any adjustments to our recruitment process. You don't need to disclose your disability or condition; you just need to let us know what support you need or changes you need to make. If you're not sure, we can work with you to explore the available options. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.