Senior Client Manager / Senior Retail Media Manager | Cult Beauty
Senior Client Manager / Senior Retail Media Manager | Cult Beauty

Senior Client Manager / Senior Retail Media Manager | Cult Beauty

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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THG

At a Glance

  • Tasks: Drive retail media strategy for top beauty brands and categories.
  • Company: Join THG, a global leader in beauty and nutrition ecommerce.
  • Benefits: Enjoy competitive salary, enhanced leave, and career development opportunities.
  • Why this job: Make an impact in the beauty industry while working with innovative brands.
  • Qualifications: 6-10 years in retail media or eCommerce with strong brand partnership experience.
  • Other info: Dynamic team culture focused on collaboration and challenging beauty norms.

The predicted salary is between 36000 - 60000 £ per year.

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our Portfolio

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2,500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.

Who is Cult Beauty?

Well, we're a beauty-obsessed team who share a common goal – to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo – both in our industry and society.

Why be a Senior Retail Media Manager at THG Beauty?

The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands within these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals, and supports long-term partnerships.

Working cross-functionally alongside category buyers, merchandisers, core marketing, data, and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty.

Role Responsibilities

  • Key Brand Strategy & Partnerships
  • Own retail media strategy for Skin, Body, and Fragrance Categories
  • Own onsite retail media strategy for a portfolio of priority brands
  • Lead media planning conversations as part of joint business planning (JBP)
  • Translate brand objectives into scalable media approaches
  • Act as a senior, trusted partner to brand and agency stakeholders
  • Onsite Media Leadership
    • Define how media supports discovery, consideration, and conversion
    • Guide the use of sponsored products, sponsored brands, and onsite display
    • Guide the use of Paid Social Media to bolster campaign performance
    • Set strategic direction for budgets, formats, and category priorities
    • Ensure media plans align with launches, seasonal peaks, wider CB campaigns, and trading moments
  • Commercial & Category Alignment
    • Responsible for achieving the Retail Media targets attributed to your Categories
    • Use onsite media to support hero brands, innovation, and range expansion
    • Balance brand investment with retail revenue and category performance
  • Performance, Insight & Storytelling
    • Own performance narratives for key brands, supported by clear insights
    • Review results and optimisation direction without managing daily changes
    • Use shopper and sales data to inform strategic recommendations
    • Demonstrate the value of onsite media through outcomes and case studies
  • Ways of Working & Influence
    • Management of team of Category Managers and Execs
    • Set best-practice frameworks for key brand engagement and planning
    • Guide and review campaigns delivered by channel activation teams
    • Represent retail media in senior commercial forums

    What skills and experience do I need for this role?

    Required

    • 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy
    • Strong experience working with key brand partners or strategic accounts
    • Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats.
    • Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinterest).
    • Strong experience working to income/sales targets and with budgets
    • Commercial mindset with experience contributing to JBPs
    • Strong storytelling and presentation skills for senior stakeholders
    • Ability to manage multiple projects and stakeholders in a fast-paced environment.
    • Strong Excel, PowerPoint, and media analytics skills.

    Success Metrics

    • Growth and retention of category media investment
    • Quality and impact of onsite media strategies
    • Strength of brand partnerships and JBP outcomes
    • Alignment between media, core marketing, and buying teams
    • Perceived value of onsite retail media among top advertisers

    What's in it for me?

    • Career Development
    • Access bespoke development programmes that have been designed and developed by our in-house L&D team.
    • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
  • Enhanced Leave
    • 25 days annual leave plus bank holidays.
    • Don't want to work on your birthday? We don't either! Enjoy your day off on us!
    • Enhanced maternity and paternity pay, depending on length of service.
    • Up to 10 days compassionate leave.
    • Buy back up to 3 days each year.
    • Unlock 2 days volunteer leave after 12 months.
  • Wellbeing Support
    • Access face-to-face and virtual appointments with our in-house GP.
    • Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.
  • Other Perks
    • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
    • Up to 50% staff discount on THG brands.
    • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
    • Anniversary gifts when you hit 5 and 10 years of service.

    THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

    Senior Client Manager / Senior Retail Media Manager | Cult Beauty employer: THG

    At THG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Senior Retail Media Manager at Cult Beauty, you'll benefit from tailored career development programmes, generous leave policies, and a supportive environment that values diversity and inclusion. Join us in Manchester and be part of a team that not only aims for commercial success but also challenges the beauty industry's norms while empowering you to grow and thrive.
    THG

    Contact Detail:

    THG Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Client Manager / Senior Retail Media Manager | Cult Beauty

    ✨Tip Number 1

    Network like a pro! Reach out to people in the beauty and eCommerce industry, especially those connected to THG or Cult Beauty. A friendly chat can open doors that applications alone can't.

    ✨Tip Number 2

    Prepare for interviews by knowing your stuff! Research THG's brands and their market position. Be ready to discuss how your experience aligns with their goals and how you can contribute to their mission.

    ✨Tip Number 3

    Showcase your passion for beauty! Whether it's through personal projects, social media, or community involvement, let your enthusiasm shine. This can set you apart from other candidates.

    ✨Tip Number 4

    Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the THG family.

    We think you need these skills to ace Senior Client Manager / Senior Retail Media Manager | Cult Beauty

    Retail Media Strategy
    eCommerce Strategy
    Digital Advertising Platforms
    Brand Partnership Management
    Budget Management
    Sales Target Achievement
    Data Analysis
    Storytelling Skills
    Presentation Skills
    Project Management
    Cross-Functional Collaboration
    Performance Optimisation
    Excel Proficiency
    PowerPoint Proficiency
    Media Analytics

    Some tips for your application 🫡

    Show Your Passion for Beauty: When you're writing your application, let your love for beauty shine through! We want to see how you connect with our mission at Cult Beauty and why you're excited about the role. Share your thoughts on what beauty means to you and how you can contribute to our vision.

    Tailor Your Experience: Make sure to highlight your relevant experience in retail media and eCommerce. We’re looking for someone who understands the ins and outs of digital advertising and can translate that into actionable strategies. Use specific examples from your past roles to show us how you've driven success!

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see your skills and achievements without having to sift through unnecessary details.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of the Cult Beauty team!

    How to prepare for a job interview at THG

    ✨Know Your Brands

    Before the interview, dive deep into Cult Beauty's portfolio and understand the key brands they work with. Be ready to discuss how you can enhance their retail media strategy for these brands, showing that you’re not just familiar with them but also passionate about their products.

    ✨Master the Metrics

    Brush up on your knowledge of eCommerce and brand health metrics. Be prepared to talk about how you’ve used data in past roles to drive performance and optimise media strategies. This will demonstrate your analytical skills and commercial mindset, which are crucial for the role.

    ✨Showcase Your Storytelling Skills

    Since strong storytelling is essential for this position, think of examples from your experience where you successfully communicated insights to senior stakeholders. Prepare a few narratives that highlight your ability to translate complex data into compelling stories that drive decisions.

    ✨Prepare for Cross-Functional Collaboration

    This role requires working closely with various teams. Think of instances where you’ve collaborated with different departments to achieve a common goal. Be ready to discuss how you can foster teamwork and align strategies across marketing, buying, and analytics teams at Cult Beauty.

    Senior Client Manager / Senior Retail Media Manager | Cult Beauty
    THG
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