At a Glance
- Tasks: Drive sales and build relationships in prestigious retail locations across London.
- Company: THG is a global ecommerce leader in beauty and sports nutrition with a vibrant team.
- Benefits: Enjoy flexible hours, enhanced leave, wellbeing support, and exclusive staff discounts.
- Other info: Flexible working hours, including weekends, and opportunities for career development.
- Why this job: Join a dynamic team, develop your skills, and make an impact in the beauty industry.
- Qualifications: Retail sales experience, strong communication skills, and a passion for beauty are essential.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we\'re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you\'ll go further, faster. What are you waiting for?
Life at THG Beauty
We\'re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Christophe Robin - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It\'s an incredibly exciting time to be joining the team.
Why be a Retail Coordinator at THG Beauty?
As a Mobile Retail Coordinator (15 hours), you will play a crucial role in driving sales and increasing brand awareness across various prestigious retail locations, inclusive of John Lewis, Selfridges, Harrods, John Bell & Croyden and Look Fantastic throughout the London area. You\'ll be available Sunday to Saturday, with flexibility for peak trading hours to ensure that you can capitalize on sales opportunities across 2 days a week.
Your initiative and proactive approach will be critical in maximising sales and fostering relationships with store personnel, inspiring them to promote our products even in your absence.
This role demands accountability for sales targets, strategic planning for store visits, and an analytical mindset to monitor performance, assess competition, and provide valuable insights. You will be an ambassador in delivering best- in- class customer experience.
This role reports to the Head of Sales.
As Retail Coordinator, you\'ll:
- Drive sales for THG Beauty Brands through strong relationship building with retail partners and customers.
- Meet and exceed established sales targets on a consistent basis.
- Demonstrate accountability for sales performance in assigned stores.
- Foster brand awareness by inspiring store staff to engage customers with our products.
- Develop and maintain a rota to ensure you are in the right stores at peak trading times.
- Prepare and submit weekly reports on personal sales and overall department performance.
- Complete and present a monthly trade report that includes competitive analysis and market insights.
- Provide strategic recommendations regarding brand positioning and retail presence based on observations.
- Monitor stock levels and report any low or high stock situations to the relevant teams.
- Proven experience in retail sales, preferably in the beauty industry.
- Strong interpersonal skills with an ability to build effective relationships.
- Excellent communication skills, both verbal and written.
- Ability to work flexible hours, including weekends and bank holidays.
- Self-motivated with the ability to take initiative and drive results.
- Experience working in high-end retail environments such as department stores - Harrods, Selfridges, John Lewis.
- Previous experience in a mobile retail or brand ambassador role.
- Familiarity with sales reporting and analysis tools.
- Passion for beauty and wellness industry trends.
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- 25 days annual leave plus bank holidays.
- Don\'t want to work on your birthday? We don\'t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\'t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. #J-18808-Ljbffr
Retail Coordinator | Beauty Brands (15 Hours) in London employer: THG
THG Beauty is an exceptional employer, offering a vibrant work culture that champions personal growth and development through bespoke training programmes and a commitment to employee wellbeing. With generous benefits such as enhanced leave, flexible working hours, and a supportive environment, employees are empowered to thrive while representing prestigious beauty brands across iconic retail locations in London.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Coordinator | Beauty Brands (15 Hours) in London
✨Tip Number 1
Familiarise yourself with THG Beauty's portfolio of brands. Understanding the unique selling points of brands like LOOKFANTASTIC and Cult Beauty will help you engage effectively with retail partners and customers.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in high-end retail environments. Highlight specific examples where you've successfully driven sales or built relationships with store staff, as this aligns closely with the role's requirements.
✨Tip Number 4
Stay updated on beauty industry trends and competitor activities. Being knowledgeable about the market will allow you to provide valuable insights during discussions and demonstrate your passion for the role.
We think you need these skills to ace Retail Coordinator | Beauty Brands (15 Hours) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail sales, particularly in the beauty industry. Emphasise any roles where you've built relationships with customers or retail partners.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for beauty and wellness. Mention specific experiences that demonstrate your ability to drive sales and build effective relationships in a retail environment.
Highlight Key Skills:In your application, clearly outline your strong interpersonal and communication skills. Provide examples of how you've successfully worked in flexible hours and taken initiative in previous roles.
Showcase Analytical Mindset:If you have experience with sales reporting and analysis tools, make sure to mention this. Discuss how you've used data to inform your strategies and improve sales performance in past positions.
How to prepare for a job interview at THG
✨Know Your Brands
Familiarise yourself with THG's portfolio of beauty brands like LOOKFANTASTIC and ESPA. Understanding their unique selling points will help you demonstrate your passion for the products and how you can effectively promote them.
✨Showcase Your Sales Experience
Be prepared to discuss your previous retail sales experience, especially in the beauty industry. Highlight specific achievements, such as exceeding sales targets or building strong relationships with customers and store staff.
✨Demonstrate Flexibility
Since the role requires working flexible hours, including weekends, be ready to discuss your availability. Show that you're adaptable and willing to work during peak trading times to maximise sales opportunities.
✨Prepare for Analytical Questions
Expect questions about how you would monitor performance and assess competition. Be ready to share your thoughts on using sales reporting tools and how you would provide insights to improve brand positioning.
