At a Glance
- Tasks: Support HR processes, manage employee records, and assist with payroll.
- Company: Join THG, a global leader in beauty and sports nutrition.
- Benefits: Enjoy 25 days leave, enhanced pay, and wellness support.
- Other info: Access to career development and exciting perks like staff discounts.
- Why this job: Be part of a dynamic team making a real impact in HR.
- Qualifications: Team player with HR knowledge and strong IT skills.
The predicted salary is between 30000 - 40000 £ per year.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster.
Location: Icon 1, WA15 0AF
About Central Functions
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
About the People Team and the Role
The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations. Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world‑class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG's HR system and advice to line managers on people processes.
Responsibilities
- Collate all relevant new starter documents ensuring internal and legal compliance.
- Support with new starter induction process.
- Maintaining electronic personnel files.
- Ensuring probations are completed and reported.
- Assist stakeholders of various levels with assistance and advice on HR processes and procedure.
- Ensuring leaver process is followed by managers.
- Ensuring that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
- Completing confirmation of resignation letters as necessary.
- Raising change of term letters, ensure all information is accurate.
- Accurately update the system to reflect changes within the relevant information.
- Make certain that managers are following the correct sign off procedure prior to any change of terms being processed or completed.
- Regularly auditing that documents are received back signed by the employee and placed in the personnel file.
- Processing all requests for contracts submitted via the Talent team as per sign off process.
- Ensuring that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.
- Understanding the variety of templates used for various countries, departments, job roles and acquisitions.
- Ensure all data has been added accurately, across all teams.
- Supporting the Team Leader with processing International payroll information/data on weekly basis.
- Work closely with our stakeholders in our International locations.
- Inputting new starters into the system with 100% accuracy.
- Updating reporting lines to ensure organizational structure is accurate.
Requirements
- Experience of working effectively within a team environment.
- Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
- Used to balancing a range of priorities and delivering to deadlines.
- Handling complex queries, analysing information and problem solving.
- General competent IT skills such as Microsoft Office suite.
- HRIS experience (Frontier Software).
- Knowledge of HR and/or payroll processes and procedures.
Career Development
- Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in‑house GP.
- Access our in‑house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on‑site gym.
- Access to our on‑site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On‑site staff shop.
- Access to on‑site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
People Services Coordinator – HR Admin & Payroll employer: THG
At THG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our People Services Coordinator role not only provides a competitive salary and extensive benefits, including enhanced leave and wellbeing support, but also opens doors for personal and professional growth through bespoke development programmes. Located in the heart of WA15, our state-of-the-art facilities and commitment to employee wellbeing make THG a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Coordinator – HR Admin & Payroll
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at THG!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at THG.
We think you need these skills to ace People Services Coordinator – HR Admin & Payroll
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at THG. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to THG and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at THG. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to THG's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at THG
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with THG.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at THG will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact THG and how you would contribute to adapting HR strategies.
