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For Companies At a Glance
- Tasks: Manage credit control for beauty sales ledgers and provide excellent customer service.
- Company: Join THG, a global leader in beauty and sports nutrition.
- Benefits: Enjoy 25 days annual leave, enhanced pay, and wellness support.
- Why this job: Be part of a dynamic finance team and drive real change.
- Qualifications: Fluent in English and French with credit control experience.
- Other info: Access career development programmes and enjoy great perks.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Order to Cash Associate (Accounts Receivables) (French Speaking) – THG. Location: Icon 1, WA15 0AF. THG is a global ecommerce group with brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD and Cult Beauty, operating in THG Beauty and THG Nutrition. THG Finance covers central functions including accounts receivable and payable, treasury, tax, and internal audit, supporting multiple divisions. The role reports to the Senior OTC Associate and focuses on managing divisional Accounts Receivable duties to deliver a high level of service to customers and internal stakeholders.
As a Order to Cash Associate (Accounts Receivables) you will work within a Shared Service Centre environment, acting as a subject matter expert for customer billing and ensuring processes align with Group procedures and auditing requirements.
Responsibilities
- Process customer invoices, credit notes, account adjustments, cash moves, and contras in line with HMRC VAT regulations and company policies.
- Post and allocate cash, and perform bank statement and balance sheet reconciliations.
- Proactively manage customer queries and maintain the Customer Portal portfolio, reconciling portal status with aged debt reports.
- Perform daily reconciliation of invoicing reports and process monthly write-offs.
- Deliver weekly divisional performance reports and support month-end close on Working Day 1.
- Support audit requests and maintain document information controls in collaboration with Sales departments.
- Collaborate with Credit Control to deliver a world-class customer service experience and liaise with internal stakeholders and external customers.
Requirements
- Good knowledge and understanding of Accounts Receivable processes.
- Experience processing a high volume of invoices/credits in multiple currencies.
- Good knowledge and understanding of VAT requirements.
- Solid working knowledge of Microsoft Word, ACCESS, Outlook and Excel (including V-Lookup, Pivot and basic functions).
- Knowledge of SAGE X3 is advantageous.
- Track record of high performance standards and meeting deadlines.
Qualifications
- Fluent in English and French, verbal and written.
- Understanding of basic credit control practices.
- Confident communicating by telephone or email.
- Excellent attention to detail and a positive can-do attitude.
What’s in it for me?
Career Development
- Access bespoke development programmes designed by the in-house L&D team.
- Upskilling programme delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Additional leave options including enhanced maternity/paternity pay and compassionate leave up to 10 days.
- Buy back of up to 3 days per year and up to 2 days volunteer leave after 12 months.
Wellbeing Support
- On-site and virtual GP appointments, CBT therapist access, 24/7 EAP (Bupa), on-site gym, and on-site physio.
Other Perks
- Salary sacrifice tech discounts, subsidised bus pass, up to 50% staff discount on THG brands, on-site shop and barber, refer-a-friend bonus up to £1000, and anniversary gifts at 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If invited to interview, please indicate any reasonable adjustments needed. THG is committed to a diverse and inclusive environment and welcomes applications from all sections of the community. THG endeavours to respond to every application within 14 days; for questions, contact the Talent team.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Industries: Technology, Information and Internet
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Order to Cash Associate (Credit Control) (French Speaking) employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order to Cash Associate (Credit Control) (French Speaking)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at THG. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research THG's brands and values, and think about how your skills in credit control can contribute to their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience in managing ledgers and resolving disputes, as these are key for the Order to Cash Associate role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the THG team!
We think you need these skills to ace Order to Cash Associate (Credit Control) (French Speaking)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in credit control and any relevant skills you have. We want to see how you can contribute to our team, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Order to Cash Associate role. Use keywords from the job description to show us you understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining THG!
How to prepare for a job interview at THG
✨Know Your Numbers
As an Order to Cash Associate, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've managed ledgers in the past. Highlight any experience you have with high-volume invoicing or managing customer credit limits.
✨Showcase Your Language Skills
Since this role requires fluency in both English and French, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages to show your confidence and proficiency.
✨Emphasise Customer Service
THG values excellent customer service, so think of examples where you've gone above and beyond for clients. Be ready to discuss how you handle disputes and maintain positive relationships with customers, as this will be crucial in your role.
✨Familiarise Yourself with Tools
The job mentions a solid working knowledge of Microsoft Excel and SAGE X3. If you're not already familiar with these tools, take some time to learn the basics, especially functions like V-Lookup and Pivot Tables. Being able to talk about your technical skills will give you an edge.
