Administrator administers the group's electronic Quality Management System (eQMS) across seven sites. This role is part of out centra technical team and is a chance to ensure robust document control, accurate complaint reporting, and continuous audit readiness by supporting both central functions and site technical teams.
- 1. eQMS & Document Control System Administration: Manage user accounts, form configurations, approval paths, and general system maintenance.Training & Support: Deliver user training on core eQMS modules and assist site teams with system troubleshooting.Document Management: Oversee the upload, review, and version control of group-wide policies and technical procedures.
- 2. Complaint & Incident Reporting Portal & Complaint Administration: Monitor external customer/retailer complaint portals and coordinate fulfillment-related investigations.Data & Reporting: Cleanse complaint data, perform trend analyses, and generate regular quality reports.Investigation Support: Assist
central and site teams with root-cause analysis (RCA) investigations. - 3. Audit & Site Compliance Support Audit & Compliance Coordination: Maintain the group audit calendar, track supplier certification statuses, and maintain organised audit folders.CAPA & Risk Tracking: Monitor outstanding Non-Conformance Reports (NCR) and Supplier Corrective Action Requests (SCAR), escalating risks as necessary.Operational & Meeting Support: Support sites during low-resource periods and coordinate weekly technical update meetings.
What skills and experience do I need for this role?
Experience: Prior experience in Quality Assurance (QA) or Technical Administration, preferably within food manufacturing or FMCG.
Technical Skills: Proficiency with digital platforms, databases, or electronic Quality Management Systems (eQMS), alongside strong Microsoft Excel skills.
Communication: Strong communication skills with the ability to train site users and professionally handle customer inquiries.
Organisation
Excellent detail orientation with a proven ability to manage multiple tracking systems and timelines.
What's in it for me?
- Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- Enhanced Leave 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
- Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG NutritionTHG Nutrition is home to some of the world's most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world's largest online sports nutrition brand, alongside Mybrands, Myvitamins and MP Activewear. Our brands and people exist to break boundaries - to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
#J-18808-Ljbffr
Technical Administrator | THG Nutrition Manufacturing in Olney employer: THG
At THG Nutrition, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and innovation. Our commitment to employee growth is evident through bespoke development programmes and a supportive environment that encourages collaboration and personal development. Located in the heart of Altrincham, our fully office-based role as a Social Commerce Executive provides unique opportunities to engage with leading brands like Myprotein while enjoying benefits such as enhanced leave, wellbeing support, and a strong focus on diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Administrator | THG Nutrition Manufacturing in Olney
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like THG, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to THG specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at THG
✨Know Your Manufacturing Processes
Before you walk into the interview with THG, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like THG value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
