Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester
Retail Sales & Operations Manager 9m FTC | Lookfantastic

Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily retail operations and ensure an exceptional customer experience.
  • Company: Join LOOKFANTASTIC, a growing brand with a vibrant store culture.
  • Benefits: Competitive salary, career development, and a supportive work environment.
  • Why this job: Be part of an exciting expansion and make a real impact in retail.
  • Qualifications: Experience in retail management and strong leadership skills.
  • Other info: Opportunity to develop high-performing teams and advance your career.

The predicted salary is between 36000 - 60000 £ per year.

It is an exciting time to join the Store Retail team at LOOKFANTASTIC as we expand our store portfolio after the success of our first stand alone store in Altrincham, Manchester. The Retail Store team is responsible for the end to end planning, management and operations of our stand alone stores, ensuring we offer the best customer experience alongside supporting the business strategy.

Responsibilities

  • Oversee daily operations across assigned retail stores to ensure efficiency, consistency, and excellence.
  • Maintain clear and consistent communication with store teams to support operational goals and resolve issues promptly.
  • Set targets and KPI’s and take accountability for stores achieving these goals.
  • Develop and implement action plans to improve sales performance, productivity, and profitability.
  • Recruit, onboard, train, and develop high‑performing store managers and retail teams.
  • Coach and mentor store leadership to build strong succession plans and career pathways.
  • Foster a positive, inclusive, and high‑performance work environment.
  • Collaborate with internal teams and external stakeholders to develop and execute retail strategies.

Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester employer: THG

LOOKFANTASTIC is an exceptional employer that prioritises employee growth and development within a vibrant and inclusive work culture. As we expand our retail presence in Altrincham, Manchester, we offer unique opportunities for career advancement, competitive benefits, and a commitment to delivering the best customer experience. Join us to be part of a dynamic team that values collaboration and excellence in every aspect of retail operations.
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Contact Detail:

THG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the retail industry, especially those who work at LOOKFANTASTIC. A friendly chat can open doors and give you insider info on what they're really looking for.

✨Tip Number 2

Prepare for your interview by researching the company culture and values. We want to see how you fit into our team, so think about how your experience aligns with our goals and how you can contribute to a positive work environment.

✨Tip Number 3

Showcase your leadership skills! As a Retail Sales & Operations Manager, we need someone who can inspire and develop teams. Be ready to share examples of how you've coached others or improved team performance in past roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the LOOKFANTASTIC family.

We think you need these skills to ace Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester

Retail Operations Management
Customer Experience Management
Communication Skills
KPI Setting and Accountability
Sales Performance Improvement
Productivity Enhancement
Profitability Analysis
Recruitment and Onboarding
Training and Development
Coaching and Mentoring
Succession Planning
Team Leadership
Collaboration with Stakeholders
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Sales & Operations Manager role. Highlight your experience in retail management and any achievements that align with the responsibilities mentioned in the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how your skills can help us achieve our operational goals. Be sure to mention specific examples from your past experiences.

Showcase Your Leadership Skills: Since this role involves coaching and mentoring, make sure to highlight your leadership experience. Share stories that demonstrate how you've developed teams and fostered a positive work environment in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at THG

✨Know Your Retail Stuff

Make sure you brush up on the latest trends in retail and customer experience. Familiarise yourself with Lookfantastic's store operations and how they align with their business strategy. This will show that you're genuinely interested and ready to contribute.

✨Showcase Your Leadership Skills

As a Retail Sales & Operations Manager, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully coached or mentored others in previous roles. Highlight any specific achievements related to improving team performance or sales.

✨Be Ready with KPIs

Understand key performance indicators (KPIs) relevant to retail operations. Be prepared to discuss how you've set and achieved targets in past positions. This will help you illustrate your accountability and results-driven mindset.

✨Communicate Clearly

Effective communication is crucial in retail management. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your ability to maintain clear communication with teams.

Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester
THG
Location: Manchester
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  • Retail Sales & Operations Manager 9m FTC | Lookfantastic in Manchester

    Manchester
    Full-Time
    36000 - 60000 £ / year (est.)
  • T

    THG

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