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- Tasks: Oversee night operations and ensure top-notch service for our guests.
- Company: Leading hospitality group in Manchester with a focus on luxury experiences.
- Benefits: Competitive salary, exclusive hotel perks, and a supportive work environment.
- Why this job: Join us to create unforgettable guest experiences in a luxury setting.
- Qualifications: Experience in luxury hotels, enthusiasm, and attention to detail.
- Other info: Great opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality group in Manchester is hiring a Hotel Night Manager to oversee night operations and ensure excellent service for guests. You will train front desk staff, manage bookings, and handle guest inquiries.
Ideal candidates should have experience in a luxury hotel environment, show enthusiasm, and be detail-oriented.
The position offers competitive salary, exclusive hotel benefits, and a supportive working atmosphere with various development opportunities.
Luxury Hotel Night Manager | Guest Experience Lead in Manchester employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Hotel Night Manager | Guest Experience Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for guest experience shine through. Share stories that highlight your attention to detail and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle common night manager scenarios, like dealing with a difficult guest or managing staff during a busy night. We want to see your problem-solving skills in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in creating unforgettable guest experiences.
We think you need these skills to ace Luxury Hotel Night Manager | Guest Experience Lead in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the luxury hotel industry shine through. We want to see that you genuinely care about guest experiences and have a knack for creating memorable stays.
Highlight Relevant Experience: Make sure to detail any previous roles in luxury hotels or similar environments. We’re looking for candidates who can demonstrate their ability to manage bookings and handle guest inquiries with finesse.
Be Detail-Oriented: In your application, pay attention to the little things. A well-structured CV and a polished cover letter show us that you’re detail-oriented, which is crucial for a Night Manager role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at THG
✨Know Your Luxury Hospitality
Make sure you brush up on the latest trends and standards in luxury hospitality. Familiarise yourself with what sets a luxury hotel apart from others, as this will show your enthusiasm and understanding of the industry during the interview.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading the front desk staff. Prepare examples of how you've successfully trained or managed teams in the past. Highlight your ability to motivate others and ensure excellent service, as this is crucial for the role.
✨Prepare for Guest Scenarios
Think about potential guest inquiries or complaints you might face during your shift. Be ready to discuss how you would handle these situations effectively, demonstrating your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to guest experience or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
