Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead night operations and ensure exceptional guest service at our luxury hotel.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team.
- Benefits: Enjoy exclusive discounts, flexible shifts, and continuous learning opportunities.
- Why this job: Be part of a dynamic environment where you can make a real impact on guest experiences.
- Qualifications: Experience in luxury hospitality and a passion for delivering high standards.
- Other info: Exciting growth opportunities within a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester City Centre
Position: Full-Time (40 hours/week)
Shift Hours: 10:45 PM - 7:15 AM (5 days per week)
Salary: Competitive, reflecting your skills and experience
King Street Townhouse Hotel is seeking a dedicated hospitality professional with leadership skills and a passion for excellence. As a Hotel Night Manager, you will oversee night operations, ensuring outstanding service for our guests.
The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing & event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall. The hotel prides itself in its reputation for special events and occasions, being popular for christenings, wedding parties, anniversaries and birthday celebrations. In addition to this, we also have regular corporate banquets and events.
PRIMARY ROLE RESPONSIBILITIES- Manage night shift processes and front desk operations
- Train and guide front desk team members
- Address guest inquiries and provide concierge services
- Conduct administrative tasks, including night audits
- Act as the manager on duty in the absence of senior management
- Welcome guests, manage bookings, and allocate rooms
- Handle phone inquiries, take messages, and respond to requests
- Ensure prompt payments and prepare room bills
- Liaise closely with other departments
- Exclusive room rates for you and your family
- 20% off dining at our hotel, 50% off at Hale Country Club & Spa
- Discounted membership at Hale Country Club & Spa
- Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
- In-person or video GP consultations, discounted prescriptions, and physiotherapy
- Increasing annual leave with service, plus your birthday off
- Continuous learning and development opportunities
- £250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
- Access to in-house Wellbeing Program
- Pension scheme for financial stability
- Experience in a 5-star luxury hotel as a Night Manager, Reception Supervisor, or Hotel Concierge
- Proactive, physically active, and able to work at a fast pace
- Enthusiastic and positive, promoting a welcoming atmosphere
- Detail-oriented with a commitment to high standards
- Flexible with shift patterns, including nights and weekends
- Demonstrated enthusiasm for the King Street Townhouse brand
Hotel Night Manager in Manchester employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at King Street Townhouse or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research THG and King Street Townhouse, and be ready to discuss how your experience aligns with their values and the role of Night Manager. Show them you’re passionate about their brand!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you’ve handled guest inquiries and managed teams in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Night Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hotel Night Manager role. Highlight your leadership abilities and any relevant experience in luxury hotels to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hospitality and why you’re excited about joining King Street Townhouse. Let us know how you can contribute to our welcoming atmosphere.
Showcase Your Attention to Detail: As a Night Manager, attention to detail is key. In your application, mention specific examples of how you've maintained high standards in previous roles. We love candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our THG Careers page. It’s the best way to ensure your application gets into the right hands. Plus, we can’t wait to hear from you!
How to prepare for a job interview at THG
✨Know the Hotel Inside Out
Before your interview, make sure you’re familiar with King Street Townhouse and its unique features. Understand the services offered, like the rooftop infinity spa pool and the various dining options. This knowledge will show your genuine interest in the hotel and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team during the night shift. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to train and guide staff, as this is crucial for the role.
✨Demonstrate Your Guest-Centric Approach
THG values outstanding service, so be ready to discuss how you’ve gone above and beyond for guests in previous roles. Share specific stories that illustrate your commitment to creating a welcoming atmosphere and addressing guest inquiries effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter as a Night Manager, such as handling complaints or managing bookings. Practising your responses will help you articulate your problem-solving skills and adaptability.