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- Tasks: Lead LOOKFANTASTIC's global social and content strategy to elevate the brand's digital presence.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team culture.
- Benefits: Enjoy 25 days annual leave, enhanced maternity/paternity pay, and wellbeing support.
- Why this job: Shape the future of beauty content and connect with a global audience.
- Qualifications: Proven experience in social media strategy and content creation.
- Other info: Access bespoke development programmes and enjoy a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty forms our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for?
THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty’s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
As Head of Social & Content you will:
- Define and deliver LOOKFANTASTIC’s global social and content strategy, positioning the brand as the most connected digital beauty destination. This role blends creative vision with commercial impact, driving cultural relevance, authority, and growth through social media, content ecosystems, and community.
Key Responsibilities
- Strategy & Vision
- Own the global social & content strategy, ensuring consistency of tone, aesthetic, and positioning across all touchpoints.
- Oversee LF’s content ecosystem transformation, reimagining editorial, video, user-generated content, creator partnerships & potential 3rd party tech integration into a connected platform.
- Champion innovation in social commerce (TikTok Shop, Instagram Shop, emerging platforms) as growth drivers.
- Content Leadership
- Develop and manage the always-on content calendar, aligned to trading cycles, campaigns, and brand priorities.
- Partner with Creative Director to ensure content delivers on brand guidelines and elevates LF’s elevated & consistent positioning across all touchpoints.
- Build formats across short-form video, live commerce, editorial features, and community content.
- Performance & Commercial Impact
- Establish and track KPIs across reach, engagement, community growth, EMV, and attributable sales.
- Translate insights into optimisation and innovation.
- Partner with Performance Marketing to ensure content drives full-funnel impact (awareness conversion).
- Leadership & Team Development
- Build, inspire, and manage a high-performing social and content team.
- Foster collaboration with Brand, PR & Talent, Ecommerce, and Creative.
- Role model LF’s values and embed a culture of agility and creativity.
What’s in it for me?
- Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months.
- Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident & Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Head of Social & Content - Lookfantastic in Manchester employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Social & Content - Lookfantastic in Manchester
✨Tip Number 1
Get your networking game on! Connect with people in the beauty and e-commerce industry, especially those at THG. Attend events, join online forums, and don’t be shy to slide into DMs on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Show off your social media skills! Create a personal brand that reflects your expertise in social and content strategy. Share insights, trends, and your own creative projects. This will not only showcase your skills but also get you noticed by potential employers.
✨Tip Number 3
Prepare for interviews like a pro! Research LOOKFANTASTIC’s recent campaigns and think about how you can contribute to their global social and content strategy. Bring fresh ideas to the table and demonstrate your passion for the beauty industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the THG family. Let’s make it happen!
We think you need these skills to ace Head of Social & Content - Lookfantastic in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for beauty and social media shine through. We want to see how much you love the industry and how you can bring that passion to LOOKFANTASTIC!
Tailor Your Content: Make sure to customise your application to reflect our brand's tone and values. Use language that resonates with us and highlights your experience in social and content strategy. This will show us you understand what we're all about!
Highlight Your Achievements: Don’t just list your previous roles; share specific examples of how you've driven growth or engagement in past positions. We love numbers, so if you can quantify your success, even better!
Keep It Professional Yet Creative: Your application is a chance to showcase your creativity! While we want it to be professional, don’t hesitate to inject some personality into your writing. Remember, we’re looking for someone who can blend creativity with commercial impact!
How to prepare for a job interview at THG
✨Know Your Brand Inside Out
Before the interview, dive deep into LOOKFANTASTIC's brand values, recent campaigns, and social media presence. Understanding their tone and aesthetic will help you align your vision with theirs, showing that you're not just a fit for the role but also passionate about the brand.
✨Showcase Your Creative Strategy
Prepare to discuss your past experiences in developing social and content strategies. Bring examples of how you've driven engagement and growth through innovative content formats, especially on platforms like TikTok and Instagram. This will demonstrate your ability to lead and inspire a team creatively.
✨Be Data-Driven
THG values performance and commercial impact, so be ready to talk about how you've used KPIs to measure success in previous roles. Share specific metrics that highlight your achievements in community growth and sales conversion, showcasing your analytical skills alongside your creative flair.
✨Emphasise Team Collaboration
As a leader, you'll need to foster collaboration across various teams. Prepare examples of how you've successfully worked with different departments, such as PR, Ecommerce, and Creative, to achieve common goals. This will illustrate your ability to build relationships and drive results in a team environment.
