At a Glance
- Tasks: Lead brand partnerships and retail media strategy to drive impactful campaigns.
- Company: Join THG, a global leader in beauty and sports nutrition.
- Benefits: Enjoy 25 days leave, wellness support, and discounts on THG brands.
- Other info: Dynamic team environment with excellent career development opportunities.
- Why this job: Make a real impact in the beauty industry with innovative marketing strategies.
- Qualifications: Experience in digital marketing and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
As a Client Services Marketing Manager at LOOKFANTASTIC, you will own and lead brand partnerships and retail media strategy across a defined category, delivering best-in-class campaigns that drive measurable ROI and incremental revenue. Sitting at the heart of commercial, marketing and eCommerce, you will be responsible for end-to-end retail media planning, execution and optimisation, managing key brand relationships, and contributing to wider category performance and profitability.
This role requires a balance of commercial acumen, strategic thinking, and analytical expertise, alongside the ability to lead campaigns and influence both internal and external stakeholders.
As Client Services Marketing Manager you’ll:
- Brand & Partner Management
- Own and lead relationships with key investing brands and partnership houses
- Act as the primary contact for retail media strategy, campaign planning and performance
- Retail Media Strategy & Planning
- Own retail media strategy across assigned categories, aligning with brand objectives and trading priorities
- Develop annual and campaign-level media plans in line with Joint Business Plans (JBP)
- Continuously identify new revenue opportunities, inventory and media products
- Campaign Ownership & Execution
- Lead end-to-end delivery of retail media campaigns including planning, briefing, execution and reporting
- Oversee major campaign moments (e.g., launches, hero activations, peak trading)
- Commercial Ownership & Revenue Growth
- Own brand budgets within your category, ensuring delivery against revenue and profit targets
- Manage and grow media investment through proactive pitching and upselling
- Lead commercial conversations including pricing, investment levels and campaign scope
- Identify new revenue streams and opportunities to increase supplier investment
- Performance, Data & Insights
- Analyse campaign performance across key KPIs (ROAS, ROI, CTR, sales uplift, acquisition)
- Deliver clear, insight-led post campaign analysis with actionable recommendations
- Use data to optimise live campaigns and inform future strategy
- Cross-Functional Collaboration
- Work closely with Buying, Merchandising, Trading, CRM, Marketing, Tech and Data teams
- Align retail media activity with wider commercial goals and category strategy
- Act as the internal retail media lead for your pillar, ensuring consistency and clarity across teams
- Drive strong working relationships to ensure seamless campaign delivery
- Strategy Development & Innovation
- Conduct regular strategic reviews to identify growth opportunities across brands and categories
- Stay up to date with industry trends, retail media innovation and platform developments
- Apply a data-led approach to continuously improve performance and ways of working
- Contribute to wider retail media strategy and process improvements
- Team Leadership & Development
- Support and mentor junior team members, setting clear expectations and driving performance
- Provide guidance on campaign delivery, stakeholder management and commercial thinking
- Contribute to building a high-performing, collaborative and commercially focused team
- Lead by example in communication, organisation and execution excellence
What skills and experience do I need for this role?
Essential
- Experience in retail media, digital marketing, eCommerce or media planning
- Proven experience managing brand relationships and delivering commercial revenue targets
- Strong analytical skills with the ability to translate data into insights and actions
- Experience owning campaigns end-to-end, from planning to performance reporting
- Confident communicator with strong stakeholder management and presentation skills
Desirable
- Experience within beauty, FMCG or consumer brands
- Knowledge of retail media platforms, sponsored ads and programmatic
- Experience with tools such as Excel, Tableau or Google Analytics
- Understanding of full-funnel marketing (onsite, offsite, CRM, affiliates)
What’s in it for me?
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Client Services Marketing Manager | LOOKFANTASTIC in Manchester employer: THG
At THG Beauty, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Client Services Marketing Manager at LOOKFANTASTIC, you will benefit from tailored career development programmes, generous leave policies including your birthday off, and access to comprehensive wellbeing support. With a commitment to innovation and collaboration, you'll have the opportunity to lead impactful campaigns while enjoying unique perks such as substantial staff discounts and a vibrant office environment in Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Marketing Manager | LOOKFANTASTIC in Manchester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for THG and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like THG are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with THG on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at THG. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Services Marketing Manager | LOOKFANTASTIC in Manchester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit THG. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of THG:Show us that you’ve done your homework! In your application, briefly mention what you admire about THG’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at THG
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at THG will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At THG, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
