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- Tasks: Be the face of our Myprotein café, crafting drinks and delivering top-notch service.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team.
- Benefits: Enjoy a competitive hourly rate, employee discounts, gym perks, and a company bonus scheme.
- Why this job: Work in a dynamic environment where your passion for coffee and customer service shines.
- Qualifications: Experience as a Barista, strong communication skills, and a love for great coffee are essential.
- Other info: Flexible shifts available, including weekends, in Manchester's first Myprotein flagship store.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio includes leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, forming our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we are powered by a team of over 2,500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster.
Job Title: Front of House Assistant / Barista
Reports to: Food and Beverage Supervisor
Location: Myprotein Store, Abbey House, 74 Mosley Street, Manchester, M2 3LW
Shift Pattern: 6:30am – 3:30pm, Monday to Sunday on a rota basis (20 hours per week, depending on business need), including potential weekend work
Starting Date: September 2025
About the Myprotein Store – Manchester
The Myprotein Store is the first brick & mortar flagship store for the brand. Located in the heart of Manchester city centre, it combines a retail space with a unique blend of fitness, nutrition and lifestyle, including a premium café experience. Customers can enjoy expertly made coffee, healthy snacks, and Myprotein product sampling, all within a sleek and community‑focused environment.
Role Overview
As a Front of House Assistant / Barista, you’ll be the face of the Myprotein café experience, creating high‑quality drinks, delivering exceptional service, and helping bring the brand to life for every customer who walks through the door. This is a hands‑on, customer‑facing role ideal for someone with a passion for great coffee, attention to detail, and a positive, can‑do attitude.
Key Responsibilities
- Craft hot beverages to the highest standards, consistently delivering great quality and presentation
- Ensure coffee grind, dose and shot times meet brand specifications – including latte art and calibration
- Deliver excellent customer service and maintain a warm, welcoming atmosphere in the café
- Keep all customer and back‑of‑house areas clean, tidy and safe, reporting any hazards or incidents
- Support food production and snack preparation to ensure a consistent customer experience
- Follow all Food Safety and Health & Safety standards, completing relevant checks and paperwork
- Receive and store deliveries correctly, and ensure products are labelled and rotated appropriately
- Accurately charge for all purchases and follow all store policies around till use and stock control
- Support wider store activations and customer engagement initiatives as needed
- Be flexible and willing to support across other store areas when required
Requirements
- Proven experience as a Barista in a fast‑paced coffee shop environment
- Knowledge of coffee training and maintaining high standards of preparation
- Strong communication skills and a genuine passion for customer experience
- Positive, adaptable and willing to work as part of a close‑knit team
>Confident in producing latte art and calibrating espresso machines
Benefits
- Hourly Rate: £12.33
- Onsite Doctor
- Employee discounts
- Gym discounts
- Company bonus scheme
- Company pension scheme
THG is proud to be a Disability Confident, Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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Front of House Assistant - Myprotein Store (Manchester City Centre) employer: THG
Contact Detail:
THG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant - Myprotein Store (Manchester City Centre)
✨Tip Number 1
Familiarise yourself with Myprotein's products and values. Understanding the brand will help you connect with customers and demonstrate your passion for their offerings during the interview.
✨Tip Number 2
Practice your barista skills, especially latte art and espresso calibration. Being able to showcase your expertise in coffee preparation can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Highlight specific instances where you went above and beyond to create a positive experience for customers, as this role is all about exceptional service.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Since you'll be working closely with others, sharing examples of how you've successfully collaborated in past roles can show you're a great fit for the close-knit team at Myprotein.
We think you need these skills to ace Front of House Assistant - Myprotein Store (Manchester City Centre)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Front of House Assistant position. Tailor your application to highlight relevant experience, especially in customer service and barista skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention specific experiences that demonstrate your ability to create high-quality drinks and maintain a welcoming atmosphere, as these are crucial for this role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in fast-paced environments, particularly as a barista or in customer-facing positions. Include details about your skills in coffee preparation, customer interaction, and teamwork.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Front of House Assistant role.
How to prepare for a job interview at THG
✨Show Your Passion for Coffee
As a Front of House Assistant / Barista, it's crucial to demonstrate your love for coffee. Be prepared to discuss your favourite brewing methods, types of coffee beans, and any experience you have with latte art. This will show your genuine interest in the role.
✨Highlight Customer Service Skills
Exceptional customer service is key in this role. Share examples from your past experiences where you went above and beyond for a customer. This will illustrate your ability to create a warm and welcoming atmosphere, which is essential for the Myprotein Store.
✨Prepare for Practical Questions
Expect questions that assess your barista skills, such as how you would handle a busy shift or ensure quality control in drink preparation. Practising these scenarios can help you articulate your thought process and problem-solving abilities during the interview.
✨Demonstrate Teamwork and Flexibility
This role requires working closely with others, so be ready to discuss your experience in team settings. Highlight instances where you adapted to changing situations or supported colleagues, showcasing your positive attitude and willingness to contribute to the team.