At a Glance
- Tasks: Lead and optimise subscription strategies for a fast-growing global nutrition brand.
- Company: Join THG, a dynamic global ecommerce leader in beauty and sports nutrition.
- Benefits: Competitive salary, flexible working, and opportunities for career advancement.
- Other info: Collaborative environment with a focus on innovation and personal development.
- Why this job: Make a real impact on customer experiences and drive business growth.
- Qualifications: Strong analytical skills and experience in ecommerce or subscriptions.
The predicted salary is between 50000 - 60000 € per year.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for?
The role
We are seeking a commercially driven and data-focused Ecommerce Manager – Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end‑to‑end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints – with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross‑functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best‑in‑class subscription experiences.
Responsibilities
- Subscription Strategy
Ecommerce Manager (Subscriptions) - Myprotein employer: THG
At THG, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our employees benefit from extensive growth opportunities within a global ecommerce environment, alongside competitive remuneration and a focus on work-life balance. Located in the vibrant city of Manchester, our team enjoys a supportive atmosphere where creativity thrives, making it an ideal place for those looking to make a meaningful impact in the world of beauty and sports nutrition.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager (Subscriptions) - Myprotein
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at THG or similar companies. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your past successes in ecommerce can really set you apart from the crowd.
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions that test your problem-solving skills. Think about how you’d tackle challenges in subscription management and be ready to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at THG.
We think you need these skills to ace Ecommerce Manager (Subscriptions) - Myprotein
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your experience with subscriptions and data-driven strategies, as these are key for us at THG. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your skills align with our goals. We love seeing enthusiasm and a clear understanding of what we do.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven revenue or improved customer experiences in previous roles. We’re all about results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at THG
✨Know Your Numbers
As an Ecommerce Manager, you'll need to be data-driven. Brush up on key metrics like customer lifetime value (LTV) and churn rates. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Understand the Brand
Familiarise yourself with Myprotein and its competitors. Know their subscription models and what makes them successful. This will show your genuine interest and help you articulate how you can contribute to their growth.
✨Cross-Functional Collaboration
This role involves working with various teams. Prepare examples of how you've successfully collaborated with marketing, tech, or customer service in the past. Highlight your communication skills and ability to lead cross-functional projects.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific challenges in subscription management. Think through potential scenarios, such as reducing churn or improving user experience, and come up with strategic solutions to discuss.
