At a Glance
- Tasks: Manage CRM campaigns and optimise customer engagement strategies daily.
- Company: Join THG, a leading company in Manchester with a vibrant culture.
- Benefits: Enjoy career development, enhanced leave, and access to an on-site gym.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact on customer engagement while developing your skills.
- Qualifications: Proven CRM experience and strong project management skills required.
The predicted salary is between 30000 - 40000 € per year.
THG is seeking a CRM Executive to manage day-to-day CRM campaigns and optimize customer engagement strategies at their Manchester HQ. The ideal candidate will have proven CRM experience, strong project management skills, and proficiency in CRM software.
Responsibilities include:
- Producing performance reports
- Collaborating with creative teams
THG offers various employee benefits, including career development programs, enhanced leave, and an on-site gym.
CRM Executive — Customer Lifecycle Lead employer: THG
THG is an exceptional employer that fosters a dynamic work culture in the heart of Manchester, offering employees the chance to thrive in their careers while managing impactful CRM campaigns. With a strong emphasis on professional development, enhanced leave options, and access to an on-site gym, THG prioritises employee well-being and growth, making it a rewarding place for those looking to make a meaningful contribution in the field of customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive — Customer Lifecycle Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at THG on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your CRM skills! Prepare a mini portfolio showcasing your past campaigns and results. This will help us stand out during interviews and demonstrate our expertise.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us, focusing on common CRM-related questions. This will boost our confidence and help us articulate our experience better.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed by the right people at THG. Plus, we can keep track of our application status easily!
We think you need these skills to ace CRM Executive — Customer Lifecycle Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your CRM experience and project management skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about CRM and how you can contribute to our customer engagement strategies. Keep it engaging and personal!
Showcase Your Software Skills:Since proficiency in CRM software is key, mention any specific tools you’ve used and how they’ve helped you optimise campaigns. We love seeing practical examples of your expertise!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at THG
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM software mentioned in the job description. Familiarise yourself with its features and functionalities, and be ready to discuss how you've used similar tools in your previous roles.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you successfully managed CRM campaigns. Highlight your ability to coordinate with different teams and meet deadlines, as this will demonstrate your fit for the role.
✨Be Data-Driven
Since producing performance reports is a key responsibility, come prepared with insights from your previous work. Discuss how you’ve used data to optimise customer engagement strategies and what results you achieved.
✨Engage with Creative Collaboration
THG values collaboration with creative teams, so think of instances where you’ve worked alongside designers or marketers. Be ready to share how you contributed to a project’s success through teamwork and communication.
