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Prepare rooms for conference guests, may include but is not limited to: placement of furniture, preparation and placement of welcome package, testing AV equipment, etc.
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Set up rooms for large events (Weddings, Birthday parties, Corporate Events)
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Prepare set ups for tables and/or rooms
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Prepare equipment (tables, chairs etc.), cutlery, crockery and glassware for upcoming events
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Keep inventory of conference supplies
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Welcome guests in a polite and friendly manner
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Take and deliver customer orders, consistently demonstrating high levels of customer service
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Follow cash handling procedures
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Manage guest queries in a timely and efficient manner
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Up-sell with latest departmental incentives
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Ensure compliance of brand standards
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Strive to achieve departmental targets
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Ensure cleanliness of work areas
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Comply with hotel security, fire regulations and all health and safety legislation
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Comply with local licensing laws
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Assist other departments wherever necessary and maintain good working relationships
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Able to work under pressure
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Previous experience and knowledge of food and beverage
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Great attitude towards work & colleagues
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Desire to learn new skills
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Experience working in a diverse environment
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Good communication skills
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Team-working skills
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Self-motivated
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Good people skills
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Exclusive room rates for you and your family
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20% off dining at our hotel, 50% off at Hale Country Club & Spa
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Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
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In-person or video GP consultations, discounted prescriptions, and physiotherapy
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Increasing annual leave with service, plus your birthday off
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Continuous learning and development opportunities
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£250 bonus for referring a friend
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Complimentary meals during shifts and provided uniforms
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Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
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Access to in-house Wellbeing Program
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Pension scheme for financial stability
Contact Detail:
THG Recruiting Team