Buying Admin Assistant | Cult Beauty

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

Life at THG Beauty

We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty’s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Who is Cult Beauty?

Well, we’re a beauty‑obsessed team who share a common goal – to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever‑lusted‑after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We’re a close‑knit family that recognises that our collective and community are much more valuable than the sum of their parts. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo – both in our industry and society.

Why be a Buying Assistant at THG Beauty?

We are looking for an Admin Assistant to join our Buying and Merchandising team working across a range of buying and merchandising admin duties. Responsible for co‑ordinating and overseeing the accurate creation of products from the start to going live and all maintenance of the sku thereafter. There are endless opportunities to progress your career within our Cult Beauty Buying structure, so we’re looking for ambitious, driven individuals who are truly Beauty obsessed!

As a Buying Assistant, you will:

• Accurately manage the critical path, amending and communicating any changes in a timely fashion to meet deadlines.
• Source compliance details from brands and manage the CPNPs of new and existing products on site.
• Work closely across teams within CB such as Merch & marketing to ensure a seamless process when launching products and brands, communicating changes.
• Work closely across THG beauty on shared brands processes.
• Manage funding forms to achieve accurate support for the business.
• Aid the accounts department in solving discrepancies.
• Coordinate and maintain the company supplier contact list.
• Keep abreast of competitor activity, pricing, promotions and assortment with a weekly comp shop.
• Act as a bridge between Customer Service and the brands on ad‑hoc queries.
• Request and check product information from brands within the expected time frame.
• Manage samples – liaising with the warehouse on discrepancies and information.
• General Admin responsibilities: as an agile team it is essential you are able to action ad‑hoc tasks and demonstrate effective workload management.

What skills and experience do I need for this role?

• Have a high attention to detail and level of accuracy. This is paramount.
• Online retailing is a fast‑paced working environment, so possessing the ability to prioritise and re‑prioritise will be the key to success in this role.
• Be very organised – be able to work as part of a team as well as work autonomously.
• Proactive approach to managing own workload.
• Uses initiative to solve problems.
• Organised and detail conscious.
• Keen and enthusiastic with a desire to take on new responsibilities and progress within the company.
• A strong commercial and customer focus.
• An excellent communicator both internally and externally.
• Beauty retail experience.
• Experience of working in an e‑commerce environment.

Career Development

Access bespoke development programmes that have been designed and developed by our in‑house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

Enhanced Leave

25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12‑months.

Wellbeing Support

Access face‑to‑face and virtual appointments with our in‑house GP. Access our in‑house CBT therapist. Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa. State‑of‑the‑art on‑site gym. Access to our on‑site physio.

Other Perks

Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On‑site staff shop. Access to on‑site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.