At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming shopping experience.
- Company: Join Lookfantastic, a leading beauty retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Full availability required, including weekends and bank holidays.
- Why this job: Be the face of beauty, helping customers find their perfect products.
- Qualifications: Passion for beauty and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
The Brand Ambassador is an integral part of the team providing world class customer service to every single customer. Keeping exceptional customer experience at the forefront of everything, the Brand Ambassadors will tailor each consultation to their customer, providing an enjoyable and natural service going above and beyond at all opportunities.
- Service
- Provides world class level of customer service and product knowledge to all customers at all times.
- Build customer relationships using CRM to ensure all customers receive a tailored shopping experience.
- Create a warm and welcome environment for all customers with a seamless customer journey from the initial welcome to the end of the transaction.
- Resolve customer queries in a timely and professional manner and ensure customer satisfaction is always at the top of your priority list.
- Support and be involved in events internally and externally.
- Sales
- Achieve personal set goals and KPIs.
- Drive sales through the seamless customer journey and experience and deliver personal targets and KPI goals.
- Drive service, sales, loyalty and appointments with customers.
- Operational Excellence
- Always a positive, professional and dynamic team member.
- Ensure perfect store standards including top hygiene standards in all areas.
- Assist in the update and maintain VM of all brands.
- Experience / Skills
- Beauty retail experience preferred but not essential.
- Strong passion for beauty and customer service essential.
- An always on approach when at work.
- Strong beauty knowledge and makeup application to self and others.
- Strong communication skills.
- Full availability including weekends and bank holidays is imperative.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Beauty Brand Ambassador | Lookfantastic Store (10 Hours) employer: THG
Lookfantastic is an exceptional employer that prioritises a vibrant and inclusive work culture, where every Beauty Brand Ambassador is empowered to deliver world-class customer service. With a strong focus on employee growth, we offer tailored training and development opportunities, ensuring that our team members thrive in their roles while enjoying the dynamic atmosphere of our store. Located in a bustling area, our team enjoys the unique advantage of engaging with a diverse clientele, making each day rewarding and meaningful.
