Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Role: Ecommerce Manager Region: US Reporting to: Managing Director Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully Office Based) Role Overview We are looking for an ambitious and commercially focused Ecommerce Manager to drive the growth and performance of Myprotein across the US market. You will own the US ecommerce trading strategy, optimise website performance and deliver a customer experience that reflects the needs of American fitness, sports nutrition and active lifestyle customers. From delivering product launches and key trading campaigns to improving conversion and retention, you will play a central role in growing revenue and building customer loyalty across Myprotein’s nutrition, supplements and activewear ranges. This role combines commercial thinking, data-driven decision making and a strong understanding of the US consumer within a fast-paced direct-to-consumer environment. Key Responsibilities Ecommerce Trading Own day-to-day US ecommerce trading performance, delivering revenue and profitability targets. Develop and execute trading plans, promotional calendars and product launches across nutrition, supplements and activewear. Plan campaigns around key US trading moments Identify opportunities to increase conversion, average order value and repeat purchases through relevant merchandising, bundles and promotions. Work with relevant teams to align pricing, promotions, stock availability and product assortment with US customer demand. Monitor sales and margin performance, adjusting trading activity to maximise commercial returns. Optimise the customer journey across mobile and desktop, ensuring a seamless shopping experience. Work with regional and creative teams to deliver effective Arabic and English content, product pages and campaigns. Help customers discover products suited to their fitness goals through clear navigation, relevant content and effective merchandising. Improve conversion through A/B testing, landing page optimisation and checkout enhancements. Identify opportunities to improve local payment options, delivery messaging and customer trust. Monitor website performance and prioritise improvements that address customer needs across individual USmarkets. Analytics experience in these categories would be an advantage. What’s in It for Me? Access bespoke development programmes designed by our in-house Learning
Ecommerce Manager (US) - THG Nutrition | Myprotein employer: THG plc
THG Nutrition is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to challenge the status quo and drive growth for renowned brands like Myprotein. With a strong focus on personal development and career progression, team members are encouraged to leverage data-driven insights to create impactful marketing strategies across diverse European markets, all while enjoying the benefits of a collaborative and fast-paced environment.
