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- Tasks: Join us as a Spa Therapist, delivering exceptional wellness experiences to our guests.
- Company: Hale Country Club & Spa is a luxurious wellness destination focused on health and relaxation.
- Benefits: Enjoy 50% off dining, exclusive hotel rates, and continuous learning opportunities.
- Why this job: Be part of a vibrant community dedicated to well-being and personal growth.
- Qualifications: NVQ level 3 in beauty therapy or equivalent; previous spa experience preferred.
- Other info: Flexible shifts, including weekends, with a competitive salary reflecting your skills.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hale, Cheshire
Position: Full-Time, Permanent
Hours: 40 hours per week, variable shifts including some weekends (5 days a week)
Salary: Competitive, reflecting your skills and experience
Hale Country Club & Spa is recruiting for a full-time Spa Therapist to join our team. We are looking for individuals with a passion for spa and wellness, ready to deliver exceptional service and enhance experience for our esteemed members and guests.
Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals.
Primary Role Responsibilities
- Greet guests at reception to deliver a memorable experience
- Support the Spa Manager in delivering customer standards and constantly strive to exceed expectations
- Maintain a professional, clean environment ensuring that our guests/members are comfortable
- Fully understand existing treatments and procedures to effectively deliver a world class service
- Ensure that all treatment rooms are prepared and fit for purpose
- Attend weekly/monthly team meetings and events
- Deliver exceptional aftercare and retail recommendations to all clientele
- High standards of presentation and cleanliness are maintained at all times
- Delivering brand standards
- Booking in clients and taking phone calls
- Achieving treatment and retail targets
- Knowledge in our brands NVQ level 3 beauty therapy or equivalent
- Previous Beauty therapy experience in a 5-star/luxury background
- Natural leadership qualities
Benefits
- 50% off dining at Hale Country Club & Spa and discounted membership
- Exclusive room rates for you and your family at King Street Townhouse Hotel
- 20% off dining at King Street Townhouse Hotel
- Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
- In-person or video GP consultations, discounted prescriptions, and physiotherapy
- Increasing annual leave with service, plus your birthday off
- Continuous learning and development opportunities
- £250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
- Access to in-house Wellbeing Program
- Pension scheme for financial stability
Applicant Requirements
- Specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills
Spa Therapist (Full time) - Hale Country Club & Spa employer: THG Ingenuity
Contact Detail:
THG Ingenuity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist (Full time) - Hale Country Club & Spa
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at Hale Country Club & Spa. Understanding their unique offerings, especially if they use brands like ESPA and Elemis, will help you demonstrate your knowledge and passion during the interview.
✨Tip Number 2
Network with current or former employees of Hale Country Club & Spa. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for the team.
✨Tip Number 3
Prepare to discuss your previous experience in a luxury spa environment. Highlight specific examples where you exceeded customer expectations or contributed to a positive team dynamic, as this aligns with the values of Hale Country Club & Spa.
✨Tip Number 4
Showcase your commitment to continuous learning and development. Mention any relevant courses or certifications you've completed, as well as your enthusiasm for ongoing training opportunities, which is something Hale Country Club & Spa values highly.
We think you need these skills to ace Spa Therapist (Full time) - Hale Country Club & Spa
How to prepare for a job interview at THG Ingenuity
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for spa and wellness during the interview. Share any personal experiences or stories that highlight your commitment to health and relaxation, as this will resonate well with the values of Hale Country Club & Spa.
✨Know Your Treatments
Familiarise yourself with the treatments and services offered at Hale Country Club & Spa. Being able to discuss specific therapies, especially those involving ESPA and Elemis products, will demonstrate your knowledge and readiness to provide exceptional service.
✨Emphasise Teamwork Skills
Since the role requires working as part of a team, be prepared to discuss your previous experiences in collaborative environments. Highlight examples where you contributed to a team's success or helped resolve conflicts, showcasing your interpersonal skills.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the spa's culture, team dynamics, or future initiatives. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
