THG Ingenuity is seeking a German-English Customer Service Advisor for a 3-6 month, office-based role at Gadbrook Park, Northwich. You will handle inquiries across live chat, phone, email and social media, assisting customers with product advice and order issues.
The role requires strong written and verbal English and German, a proactive approach, and collaboration with other teams to deliver outstanding service. Shifts rotate 8am-8pm with 1 in 3 weekends.
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German-Speaking Customer Service Advisor (Office-Based) in Northwich employer: THG Ingenuity
THG Ingenuity is an exceptional employer that offers a dynamic and supportive work environment, perfect for those starting their leadership journey. With a focus on employee growth, you will receive hands-on experience in a cutting-edge automated operation while being encouraged to bring your innovative ideas to the table. Located at our Omega site, you'll enjoy a range of benefits including enhanced leave, wellbeing support, and significant discounts on THG brands, all while working with a diverse team committed to making a positive impact.
