THG Ingenuity is seeking a Courier Team Advisor on a fixed-term basis (3–6 months) to provide second-line support for delivery-related enquiries across all brands. You will liaise with courier partners, investigate issues, and provide timely updates with a customer-first approach.
Working Monday to Friday 8am-4pm, with some weekend shifts as required, you will resolve tickets, maintain SLA, and help continuously improve our delivery service.
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Courier Support Specialist - Fixed-Term Contract in Northwich employer: THG Ingenuity
THG Ingenuity is an exceptional employer that offers a dynamic and supportive work environment, perfect for those starting their leadership journey. With a focus on employee growth, you will receive hands-on experience in a cutting-edge automated operation while being encouraged to bring your innovative ideas to the table. Located at our Omega site, you'll enjoy a range of benefits including enhanced leave, wellbeing support, and significant discounts on THG brands, all while working with a diverse team committed to making a positive impact.
