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- Tasks: Lead a team to deliver exceptional guest experiences and maintain high treatment standards.
- Company: A top spa and hospitality provider in Manchester with a focus on luxury.
- Benefits: Competitive salary, brand discounts, and a vibrant work environment.
- Why this job: Join a dynamic team and elevate guest experiences in a luxurious setting.
- Qualifications: NVQ level 3 in beauty therapy and strong customer service skills.
- Other info: Opportunity to grow in a prestigious spa environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading spa and hospitality provider in Manchester is seeking a Spa Supervisor. This full-time role involves maintaining treatment standards, supporting the spa manager, and delivering exceptional guest experiences.
The ideal candidate will possess NVQ level 3 in beauty therapy and demonstrate strong customer service skills.
Benefits include competitive salary and discounts across brands. Join our dynamic team and contribute to our high-quality service standards.
Luxury Spa Supervisor — Lead Guest Experience in Manchester employer: THG Ingenuity
Contact Detail:
THG Ingenuity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Spa Supervisor — Lead Guest Experience in Manchester
✨Tip Number 1
Network like a pro! Connect with people in the spa and hospitality industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got NVQ level 3 in beauty therapy, make sure to highlight that in conversations. Share your experiences and how they relate to delivering exceptional guest experiences – it’ll set you apart!
✨Tip Number 3
Prepare for interviews by researching the company’s values and service standards. We want to see how you can contribute to maintaining those high-quality standards, so come ready with examples of how you've done this in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our dynamic team.
We think you need these skills to ace Luxury Spa Supervisor — Lead Guest Experience in Manchester
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for delivering exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to create memorable moments for guests.
Highlight Your Qualifications: Make sure to clearly mention your NVQ level 3 in beauty therapy in your application. We want to know how your qualifications align with the role, so don’t be shy about showcasing your skills and training!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for in a Spa Supervisor and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team!
How to prepare for a job interview at THG Ingenuity
✨Know Your Treatments
Make sure you’re well-versed in the treatments offered at the spa. Familiarise yourself with the different therapies and their benefits, as this will show your passion for the role and help you answer any technical questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a guest, as this will demonstrate your ability to enhance the guest experience.
✨Understand the Spa's Brand Values
Research the spa and its brand values thoroughly. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining their high-quality service standards.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
